Hair It Is

I went to Hair It Is Salon today looking for a shorter style. I style I found was similar to Charlese Theron and I had plenty of hair to accommodate the style. The stylist had to keep referring back to the picture before cutting and didn't seem to know what she was doing but I gave her a chance. Little did I know that she was cutting deep sharp layers into the top which was supposed to stay long and left the back near my neck line with no layer or thinning. She then styled it so I had a hair style to the liking of Justin Beiber. When I got home I tried to straighten it in hopes I could do something with it. Turns out the layers are so scattered and choppy NOTHING can be done except to wear a hat until it grows out. I returned to the salon and spoke with Carol, owner, who offered to cut my already short hair some more and/or show me how to style it. I could not allow her to cut more of what little hair I had left and I knew no amount of styling could improve it as I had already spent the past 6 hours washing, blow drying and straightening with NO improvement. All I wanted at this point was my lousy $27 back which was not a lot to ask considering I will spend the next 6 months looking liked a 12 year old boy with a horrible hair cut. Carol could not refund my money and that was wrong because, even though she wouldn't admit it, she knew HER stylist royally screwed up. As a business owner you need to own mistakes and fix them, she felt it more necessary to try and cover it up. She knew it couldn't be fixed or styled without taking more of my hair but she wouldn't own it, she was more concerned about keeping my lousy $27 which I don't feel she should have kept because I most definitely did NOT get what I paid for. In fact what I got for my $27 was the embarrassment and humiliation of a boy cut on a 40 year old woman which NO ONE can fix!