The UPS Store

I had a fax emergency and they took care of me so fast. They were friendly and helpful. I'll be back.

The staff there are so friendly and helpful :)

Came in around noon for a simple drop off and they were quick, courteous, and had me on my way in seconds with my receipt!

I shipped a package that was supposed to arrive In two days for Saturday delivery. I didn't. I explained what happened to the store manager and he gave me a refund. It was not a hassle at all. Thank you!

I print out labels from work and drop them by the store when I want to make sure its in process same day. No waiting for the UPS guy/gal!

Because of the friendly staff, great location, and convenient parking, I always use this UPS location when I have to ship. I've visited this location a number of times over the past year and have always been met with friendly help, which I NEED. Another plus, I've never had trouble finding parking in the lot. As a shipping novice, I usually need all the help I can get. Jon has helped me on multiple occasions and has always had fast and friendly service. Today he trimmed down the box I was shipping, which ended up minimizing my shipping cost. Thanks Jon, and see you next time!

Excellent UPS store with a very attentive and helpful staff. Will definitely return .

This UPS store is terrific. A friend who is moving to Boston brought her stuff to UPS and was delighted that they boxed and shipped everything for a very reasonable price. The owner has been great walking me through all the options and pricing.

Seriously who doesn't love to receive packages? Because I know I sure do! So I have been to this location more than once. And every single time the service is always great. I dealt with almost all of their employees and every single one of them is extremely friendly.

Plus you don't have to worry about bringing in your package boxed and ready to ship. Because they'll box up whatever you bring in at a very fair price. So in my book that extra charge is totally worth it.

And in case you forgot grandma's birthday don't fret, because they have greeting cards on hand. Plus there is a Bartell's just a few steps away if your granny needs something more like the Clapper.

I've been to this location a few times and always had a good experience! Jim, the manager, takes the time to assist each customer and even dug through 250 packages to find mine and correct the label. The location is also great (just above QFC) with lots of parking spaces available! Overall an easy, convenient, and great shipping store!

Jon was super friendly, efficient and helpful. I come here reasonably often to drop off packages and just used the notary service. No complaints, would do it again.

I never thought I would have a go-to UPS store, and in fact I've never paid to mail anything via UPS, but as a dedicated Zappos shopper I end up doing free returns somewhat regularly, and this is my usual spot.



It's located next to Marination on the roof level of QFC, which means there's always free parking available in the small lot - nice when you're hauling boxes! The store is clean and well maintained and I've never seen a line of more than one or two people, so you can get in and out quickly.



They always get my boxes scanned and my shipping receipt quickly and efficiently. Recently I had them hold a Xmas delivery for a small fee ($5/box), and that worked out well - they had written my name on the boxes, knew exactly where they were, and got them immediately. Much better than other UPS pickups I've done at other locations.

I have been in several times over the past few months and I have been really impressed by the customer service here, and I had such exemplary customer service here yesterday that I am writing this....because who ever gets good customer service at copy and print shops? It's as if they know you have other things to do, and they help you take care of business and get it done as fast as possible, and it's the first time I have ever had that experience at such a place. They are proactively helpful and efficient. Quite remarkable, so much so I felt the need to write this.

I had a very happy experience at this UPS Store yesterday. After a long day of problems and hassles, I came into the store to return some cable TV equipment to Comcast. I was helped by a man named Jim, who manages the store. Although I had the wrong packaging and no shipping label, Jim happily re-packaged the equipment and arranged for shipping at no charge (apparently they have an arrangement with Comcast).



While Jim was working on this, I noticed that he was using a mouse pad that resembled a miniature Persian rug. "That's a nice mouse pad," I said, "I ought to get one like that." Jim smiled, and when he was finished processing my package, he handed me the mouse pad as a gift, which blew me away.



I have the mouse pad on my desk right now. Whenever I use it, I'll think of Jim's calm, positive manner, and how he made a bad day better.

We brought in seven packages, including a full set of very fancy dishes we had received for our wedding and needed to return, sending across the country. Jim assessed the situation and quickly let us know that they had a snowball's chance in hell of arriving intact, and why - despite our best intentions. He proceeded to give us his undivided attention and personally re-packed the entire set, insured them, and had us on our way.

I've never written a review for shipping - but Jim went above and beyond. If you are lucky enough to have him help you, be grateful for his knowledge, enjoy his dry sense of humor, and basically do whatever the guy tells you to do.

My husband and I just returned from an incredible customer service experience at the Broadway UPS store.

One of my Christmas gifts to my husband was to get the boxes out of our house before the new year, and I'm so grateful for the help and guidance Jim delivered. Thank you JIM!!!!

I highly recommend people to use.

Firstly, I got some important legal documents sent by the highest cost international mail. I provided my address via my license, and the delivery address was typed on a piece of paper that I handed the shop assistant.

Secondly, the package was GUARANTEED to be delivered by a certain time, and sure enough, it was delivered by that time.

I'm somewhat lazy so I was more than excited to find out it was located next to QFC. How I did not know this is beyond me but whatever. I walked in, handed the guy at the counter my box. He asked whether I needed a receipt. I said yes.



I walked out. DONE