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Fax: (570) 969-9000

Neighborhood
South Side
Category

Reviews

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TW
Tammy W.

12/17/2016

Overall
Expertise
Professionalism
Promptness

Steer clear of this crook. The work he does is shotty at best. I would have given him a negative 5 stars, but that isn't allowed. Also, he has another shop he moves vehicles to so they can be worked on but refuses to give the address to the car's owner. Suspicious!!!

BS
Brian S.

06/28/2015

Overall

The owner towed my car on Dec 16 2014. It took him two weeks to find out 20 of 24 valves were bent and it would cost me $1,810 to replace all valves and install a new timing kit. I had asked if there was anything else he would recommend and he suggested polishing the heads for another $100. The first company he sent the heads off to be polished sat on them for 3 weeks before he went to them and sent them off to another company. That company took 5 days to polish them. He then spent the next 4 months installing the timing kit and installing the new valves. He sent the heads off 3 times before they passed compression. Once he got it all back together. He claims the crank blade bent knocking out my crank shaft positioning sensor and a retainer cracked. And on top of it he tried to blame me for it. I capped him at $2,500 and asked if he would be willing to do payments, and he said yes. So it took him another 2 months to replace the blade, sensor, and one retainer. Mind you now for the past 6 months he has told me my car will be ready next week, every week I believed him for 6 months that my car would be ready at the end of the week. And the worst part is I believed him each time, even told management everything he told me. I've ate very little just to make certain he could get paid. So after six months he then noticed the distributor had gone out and ordered a new one. It took him 2 more weeks to install that part. He picked me up on 64/26/2015 to take me to my bank. He shows me a video of my car running. I ask him how much do I owe him, he said, $3,400. He went $900 more then I wanted to. I took out nearly everything I have $2,500 leaving me only enough to make it through the next two weeks, before my next paycheck. I even reinstated my car insurance, had to use someone else because the low rates I was getting was no longer available, the past 6 years I've been with Progressive was no longer valid since I had gone over a month without being carried by them. I give him the money under the agreement that I would be leaving with my car right now and would make payments on the rest. It came down to $233 for the next 4 months. Then he asked me for $200 more just so he could break even on parts. I told him I couldn't do it, and if he wasn't going to let me leave with my car now, to had over the $2,500 I just gave him. He got up out of his seat went to my car and started to take it apart. He said he would take the new battery and the distributor out then I could the car as it was. At that time I asked to speak to Dennis and not this psycho path that was present. He walked off to go pet a dog. Came back to show me where he didn't charge me for two belts, towing, and the battery. He then added up the some parts in front of me which came up to $900. Then told me maybe on Wed I'll let you leave with the car and make payments. My life has been working a job that I don't like but wouldn't leave until I had my car. Because I was under the impression my car will be finished at the end of the week, every week for 6 months. And my receipt is a corner from a torn page.

Details

Phone: (570) 969-9000

Address: 1602 S Webster Ave, Scranton, PA 18505

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