Pawsitively Pets

I purchased a Yorkshire Terrier July 3, 2011. I had technically bought him June 30, but wasn t allowed to take him home until the 3rd due to him needing his vaccinations and to be checked by their vet. About 16 hours after he was home, I awoke covered in the poor puppy s feces and him non-responsive. I thought it was because he was hypoglycemic so I gave him some honey and thought nothing of it. He bounced back, was barking and jumping everywhere. I thought I fixed the problem and that would be the end of it. About 8 hours later, it happened again. I called the emergency vet, by this time is was the 4th of July and the regular vet was closed. I rushed him down to the emergency vet in scarborough, Maine Veterinary Referral Center.
When the vet came to see me after what felt like forever, she told me they had to do life saving procedures on the table, and he had officially died and they brought him back. She asked me where I got him and so I told her. She told me that was the 2nd or 3rd yorkie she had seen in the last week and a half that suffered the same fate from that pet store. She said the puppy was unfit for sale, he had pneumonia, an upper respiratory infection, and was hypoglycemic. He needed to stay the night and be kept on an IV to keep his blood sugar balanced. That was the first 800 I spent in vet bills. I couldn t afford to keep him there anymore than a day, so at 8 in the morning on July 5, I picked him up, promising to bring him to a normal vet for a check up and further instructions. I did just that, however they suggested that he continue hospital care with an IV and it would cost me around 500 per day. Now, I had just spent 800 in vet bills that morning, and the day before that I had spent 1050 on the puppy itself. I was hurting financially. I told them about my situation and the vet pretty much wished me good luck and sent me on my way.
After the bleak outcome from the vet, I drove this poor defenseless little puppy back to the pet store and demanded they take it back. I was not going to let this poor little guy die on me, in my arms. I wasn t about to watch that. They refused. Stating that I needed to mail in the proper paperwork to the contract place and they would do something for me when I did that. That obviously didn t help me in the mean time, and the poor little guy would probably die waiting for the stupid paperwork to get where it had to go.
I m a young girl, I was 20 at the time, and I still lived at home with my grandparents. After a very heated battle over the phone with the owner, Ryan Cheplic, they agreed to help me. I brought the puppy back in and they gave it a nebulizer treatment to help with its breathing. One of the employees agreed to take him for the night and feed him every 2 hours. He absolutely refused to eat for me, and I didn t think she was going to have much luck either.
When the contract place finally got my paperwork, they told me I could either give the puppy back and get a full refund, get a different puppy, or keep the puppy and they would reimburse me half of what I paid for him for vet bills. I chose reimbursement of half of the purchase price. I had grown so attached to him, the 4 days that he had to stay there, I visited 3 times a day
When I finally got him back, the employee told me her trick to get him to eat; watering down the high-fat soft food so that it could be sucked up through a syringe. And force feeding him 2-3 syringes every 2 hours.
That was only the first scare with Miles. Since then, I have spent $10,000 in vet bills for numerous visits. He has had to have IVs 4-5 times, and had many overnight stays at the ER. He was diagnosed with a port-systemic shunt on his liver.
All together, his medications and special food cost me 120-150 per month just to keep him alive and symptom free.
Ryan refuses to talk to me or my grand mother, and is completely rude and unprofessional when he does. You wouldn t believe the things this man has said to us.

Barbara is a way better owner then Ryan. This is someone who works at pawsitively pets. She is way nicer and doesnt lie about stupid sh** like that. So chill please. We are. SO SO SOOOO SORRY. We hope that you give us another chance and believe me. If you come in today or tomorrow or whenever. Barbara will be the new owner. Ryan was pretty mean but. Don't worry now. K?
Thanks so much for your time.
~ Pawsitively Pets(;

We just bought a kitten and had a wonderful experience with the new owner. We purchased the kitten after visiting several times, and each experience has been great! Everyone has been helpful, friendly and knowledgable. We definitely would recommend Pawsitvely Pets.

Please do not make the same mistake that we did. Do your research. Ryan sold us a very sick puppy and would do nothing to rectify it. The supposed Microchip isn't even activated & AKC registration is your responsibility & out of your pocket just like the Microchip. Didn't even give us the puppy we purchased in the first place. AKC papers do not match up. They have changed their website to hide the puppy mill puppies at the breeders & posted a no puppy mills sign, Don't believe it. Check it out yourself. He lies alot. Go to Pets2u.com & enter zip 04106 & it will show you the only store in our area is Pawsitively Pets in Scarborough, Me. All those pups in all the categories are from Puppy mills in Kansas, etc. He also is the breeder for Mainelybulldogs. He is a nasty person & cannot keep up with his own lies. Test him out. When I confronted him about my pup being up for sale online 5 days after putting down a $500 deposit on her he exploded on the phone and just went crazy rambling about not eating the cost of 2 puppies & threatening to not give my family our pup etc. It was the weirdest experience we have ever had with a business. We did not get OUR pup we paid for but do love very much our pup we did get in her place no matter where this idiot got her. This store doesn't even deserve 1 star.