West Wind Management

This company is honestly the worst company I have ever had to deal with. It may not be the whole company but I'm betting it is. If you decide to rent with this company and you get Alex on your account IMMEDIATELY request a change. The day we set to move in is the day Alex chooses to tell us that our first month's rent is due. We were moving from south of Orlando, FL and she told me this information at 9 that morning. I was also told if I didn't make the payment that day (a Friday) then my husband and I couldn't move in to our house. So I hopped in the car and took off with our first month's rent in cash. I am forced to speed the entire trip and only stop to get gas/use the bathroom (no lunch breaks for me!) to get there before the office closes. I get to the office at 4:45 expecting to meet Alex. Alex was going out of town that weekend andthough she promised to be there when I got there before 5. She was gone and she left everything to the secretary who didn't know what Alex needed from me and also gave me false information about my rent for the following month. Oh! Alex also forgot to tell me that I couldn't bring cash for rent so I had to go somewhere else to get a money order. Once all that was done I pull up to the house and the inside was FILTHY. We are still having to vacuum every other day and are pulling up half canisters of dirt every time. The house was this bad when my mother in law looked at it for us a few weeks before we moved in. She was also lied to by Alex because Alex told her they were sending in a cleaner. Hours of cleaning and nearly $100 in air filters, light bulbs, etc to get the house to the point it was liveable. We were told that all we would need to do was tell them how much and they would reduce our rent for the next month because of the inconvience. We made sure to get everything done we needed two full weeks before our rent was due and we sent them an invoice. In those two weeks it was not processed and we just had to pay our full rent for living in a disgusting house and dealing with THE WORST COMPANY EVER. Save yourself some money and a headache and RENT FROM ANYONE ELSE.