More Info
- General Info
- Medical West Healthcare is your local expert in home health products. With locations in Clayton, St. Peters, and St. Louis, we're able to serve our community for all of their home health needs - whether they are helping themselves or a loved one! Our dedicated staff has years of experience under our belt and is always here to greet you with a smile at our stores or with a friendly voice on the phone.
- Payment method
- all major credit cards, discover, insurance, visa, amex, mastercard
- Location
- Ronnie's Plz
- Neighborhoods
- Ronnie's Plaza, Sappington
- Other Link
- Category
Reviews
02/24/2016
Don't use this company if you need equipment in a timely manner. They lie about when they submit your insurance information to your insurance, and they lie about following up. I made one call to my insurance company over a week after they said they submitted it. That one call informed me that they didn't get the request until today and that it was approved the same day. They told me it took two weeks to get approval. It took one day. Two weeks was their excuse for dropping the ball. Not only that, but Karen from Medical West just hung up on me. Take your business elsewhere. You'll be happier. They don't care if you stop breathing when you sleep.
03/06/2015
Saw Susie this morning for a new cpap machine. I have been on a cpap for 6 years but this is the first time I have used Medical West. Previously I had to use another company under a different insurance company. Prior to meeting with Susie, communications were with Kylie and Carrie. After this morning I am looking forward to working with Medical West for my cpap needs. Never will I go back to Apria. Medical West is customer focused in my opinion and top notch.
Details
Phone: (314) 290-2200
Address: 19 Ronnies Plz, Sappington, MO 63126
Website: https://medicalwesthealthcare.com
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