North Bay Automotive,Radiator Air Conditioning

Ron (the owner of North Bay Auto) is honest and works hard. We have taken our cars to him for the past 5 years. He has always

been trust worthy which I appreciate. We have never had a problem with his service and would recommend him to our friends. He has worked on our cars from replacing radiators, timing belts, smog parts problems, oil changes, water pumps, battery testing and changing, new radio, replacing air condition unit and starters. He wants to please his customers. Thank you for your continued honesty and hard work!

Ron the owner was great. I called around several places in the area including one that guarantees the lowest price as well as one of the highest rated in the area. Ron beat the next closest quote by a good percentage and got me right in and out that morning. Easy fix but was very satisfied with the service and cost of the repair I had done.

Asked for a simple inspection of my cooling system, $45 quoted. I explained to him that my reservoir was overflowing, causing my car to overheat. After which, I explained some auxiliary information that may be relevant towards his diagnosis (i.e. some jerry-rigging that I had done on my fan control when conducting my own diagnosis). It was my understanding that he would inspect it and notify me with a quote for any work to be done. This is not what happened.



He did work that I hadn't asked for, or approved. What's even worse he repaired the WRONG thing (undid my jerry-rigging)!!! He claimed that he spent an hour testing it and that he couldn't replicate the problem. It took me less than 20 minutes in my driveway to replicate the issue, so I don't know what the hour he charged me was for.



CONSUMER BEWARE!!! In the end, I got work done that I didn't want (he was nice enough not to charge me for this portion of it). I got charged for time, that I'm certain wasn't spent on my vehicle. AND overall, I'm stuck with the exact same problem that I started off with, but $100 poorer!!!

I have been to many repair shops over the years and none come close to the honesty and workmanship of Ron and Tammi. They will explain what is needed and give you a decent price for the repair. I had my radiator done the first time, the cost was way below the competitor. My timing belt and water pump was next and I couldn't ask for better serviced, very professional and done right. Thanks Ron, Tammi for the great service. I would send my friends and family, with out hesitation. Eddie B.