Karl Malone Used Car Outlet

DO NOT BUY FROM THESE THEIVES!!. Bought a car with a 100+ 'safety inspection'. Told the I thought the alignment was off, they said they would look at it while I discussed price. Came back and said everything was fine. In less than a week the car blew a tire because the inside of the front tires were down to the steel belt!! Safety inspection??? They completely lied and were concerned about one thing and one thing only, money! Won't stand behind anything unless you bought their warranty. DO NOT USE THEM!

I had a terrible time here. I saw a car I was interested in online. I talked to the dealership and told them I was coming in. When I got there the car wasn't there. They tried to talk me into financing a vehicle, which I was open to. I drove an older rough car that was close to my price range but still unaffordable, a brand new employee in training showed it to me. They brought me a car that I loved that was way over my price range. They then brought me another car that I didn't love that was still way over my price range. I communicated to them that my concern with financing is getting it paid off really quick. The salesman said that it was only about monthly payments. There was so much pressure that I almost got that car even though I didn't love it. The dealership had three different people talk to me to pressure me into buying a car. I said I had to think about it several times before the dealership listened. That night I decided that I wanted to buy a car outright. They next day the dealership called and I told them my decision. They said no worries we have something for you to look at. I decided to give them another chance. When I got there they tried to once again pressure me into buying the car from the night before. They had nothing new to show me. They brought back the first car that new employee had shown me but they wouldn't finance it because it was so cheap. I said I would talk to the bank to see if I could get them to help me finance and I left. I didn't talk to the bank. I was just glad to be out of there. They didn't have anything that fit my price range, but instead of letting me know that, they pressured me to buy a car that I didn't love, even after a firm no. They lied to me by telling me they had something new to show me when they didn't. I had a terrible experience here. Stay away at all costs. All you are is a way to make money.

If I could give 0 stars... I would. When you picture the stereotypical car salesmen… this place is what you’re imagining. These Employees were very rude and unprofessional. Employees were swearing left and right, regardless if customers were in there. No professionalism what so ever. In fact, they were so unprofessional, that when my husband put his hand out for a farewell shake, the salesmen folded his arms to his chest. He reacted this way simply because my husband said that he wasn’t interested in the vehicles they had to offer.



Trust me when I say that this example is only the tip of the iceberg as to what we experienced the 15 minutes we were in this place.

I went with my daughter to buy a car here (just to make sure she got a good deal) and I was so impressed with the way they treated her. From the salesman to the financing guy, they both were both the most friendliest guys and they truly seemed like they cared more about my daughter rather than putting more money in their pocket. Thank you "Tall AJ" and "Short AJ" .

Signed, one very relieved mother.