Allstate Air & Heating

HONEST & AWESOME. Jeff came out to diagnose why my ac. For the 3rd time my compressor failed. Part was covered by warranty but not labor. ($900+) Even tho this would likely cost him the job, Jeff suggested I call back previous company who replaced the last two compressors because they SHOULD back up their work. I planned on never using Sonoran Air, Inc. again because they have TERRIBLE customer service....but after I talked with Jeff and then a Goodman rep.(maker of AC) I went with saving the money. However, when I'm done with this problem (fingers crossed) I will use Allstate for my needs AND recommend to anyone needing assistance!

Charged for parts that were on warranty. Did not connect wires ...sloppy job...complete rip off for prices. Other companies commented how sloppy the work was.

I called after a night without air. They came that day and fixed the unit quickly. They checked our other unit and cleaned a filter to make sure the reading wasn't off. They were great! Very honest and very reasonable. I've recommended them to all the neighbors.

we had a service tech come out to do repairs on a friday. he replaced a capacitor and all was well... or so we thought. we left town for the weekend and upon returning we found our ac had been out all weekend. it was over 100 degrees in our house and litterally boiled about $300 worth of fish alive. our whole house reeked of dead fish. the tech said the wires to the compressor were burnt, yet none of the fuses were blown. we called another company to find out how this could've happened, since fuses are made to prevent this from happening, they told us that the fuses must have been bypassed. why? for more repairs? i dont know. but wont be using this company again. $175 on friday+ $175 on sunday + $300 on dead fish = very angry

It was really refreshing to have such an experienced professional with honesty and integrity. They went up and beyond what they needed to in order to help me with my aic conditioner needs. I will not go to anyone else.

These folks are GREAT and add something that seems to be missing these days! The personal (and sincere) service touch. He was here for around 40 - 45 minutes servicing our two heaters. We plan to use them hence forth for our A/C and Heating services. We will be calling them in the spring for servicing/preventive maintenance on the A/C. Good recommendation and thanks!

Showed up as scheduled, gave an honest and fair quote and did the work a few days later. I am very happy with their service.

Arrived on time for the estimate. Gave a thorough and understandable estimate of cost. Did so on a timely basis. Arrived to complete work on a timely basis. No surprises