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        (408) 471-5709Visit WebsiteMap & Directions1305 S Bascom AveSan Jose, CA 95128Write a Review

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        San Jose's Best Auto Repair
        General Info
        John's Bascom Automotive is fully family owned and operated, and has been since the very beginning. John Rockafellow started the business in 1972 when he purchased a Chevron gas station, right at the corner of Stokes Street and South Bascom, where there it remains to this day. His son, Mike, worked at his service station on and off during the 80s, to later return in 1992 to work full time. These days John and Mike share responsibility in the day to day operations of the business. Both John and Mike currently hold Smog Licenses, and hold multiple ASE certifications. They both split their time betweening running the business, and working on vehicles. John has a long history in the automotive field. He started working in the oil industry after graduating High School and spending some time working in Yosemite. During his time working in the oil industry, John was drafted for the Vietnam war, and spent two years overseas. Shortly before John decided to start his own business, he wa s a retail representative for over 40 service stations in his territory. Mike Rockafellow worked for his father in the service station during the 80s, before enlisting in the Navy. Mike spent four years in the Navy working on an Aircraft Carrier as a Power Plant Mechanic. Upon returning home from multiple Pacific tours, Mike returned to the service station to work full time.
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        BBB Rating
        A+
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        Services/Products
        Factory services, mileage maintenances, and oil changes Transmission fluid, engine coolant, differential fluid, brake fluid, or differential fluid replacement Disc brake jobs, drum brake jobs, master cylinder replacement, parking brake repairs, or wheel cylinder replacement Radiator, water pump, cooling hose, or heater core replacement Spark plug, plug wire, distributor cap, or distributor rotor replacement Check engine light, ABS light, SRS light, electrical, no start, no crank, or smog diagnostics Timing belt replacement, or cylinder head machining and replacement Transmission repairs and replacement, or engine repairs and replacement Power window and door lock repairs Battery, alternator, or starter replacement Air conditioning recharge, compressor replacement, condensor replacement, or evaporator replacement
        Payment method
        all major credit cards, amex, cash, discover, visa, mastercard
        Neighborhoods
        Downing-Whitethorne, Willow Glen
        Other Link

        website

        Social Links
        Categories
        Auto Repair & Service, Automobile Inspection Stations & Services, Automotive Tune Up Service, Brake Repair, Emissions Inspection Stations

        Reviews

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        cynthea31809

        08/26/2011

        Overall
        I would not take my car to joh...

        I would not take my car to john's bascom automotive because most of the technicians are not certified with any certification or licences. Elix was the most dependable and reliable with a smog license and ASC certifications and he was terminated because he reported to the bureau of automotive repair about some illegal activities regarding smog repairs. They are currently being investigated for illegal smog repairs. DO NOT TAKE YOUR VEHICLE TO JOHN'S BASCOM AUTOMOTIVE!!!!!!!!!

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        honestjoe

        06/12/2010

        Overall
        DO NOT TAKE YOUR VEHICLE TO THESE SHADY PEOPLE

        They replaced parts that they were never even asked to look and and in turn caused cooling system leaks and finally the radiator blew yesterday about a month after they messed it up. They can not be trusted. They charged me to check a problem that arose after they touched the vehicle and after I paid over $2,000 for repairs. They are rude and dishonest and do not stand by their work. STAY AWAY FROM THIS PLACE

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        Details

        Phone: (408) 471-5709

        Address: 1305 S Bascom Ave, San Jose, CA 95128

        Website: website