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(408) 709-7957CallVisit WebsiteVisit WebsiteMap & DirectionsDirections740 Capitol Expressway Auto MallSan Jose, CA 95136Write a ReviewWrite Review

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General Info
Just off of Highway 17, Los Gatos Acura is the South Bayâ??s premier Acura dealership. Our goal is to provide such an exemplary car buying experience that you wonâ??t think twice about returning to our Los Gatos dealership for all your automotive needs. Discover exciting new models like the Acura ILX, MDX, RDX, NSX, and TLX as well as a comprehensive array of used cars, trucks, crossovers and SUVs in Los Gatos. Browse our new and used car inventory online, submit any applicable forms, then come in for a test drive or schedule an online test drive and talk with us about our fantastic car loan and lease options. Our courteous, experienced and professional staff is waiting to assist you!
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BBB Rating
A+
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BBB Rating and Accreditation information may be delayed up to a week.
Brands
Honda
Payment method
discover, visa, master card, amex
Neighborhood
South San Jose
Categories

Reviews

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kcmedic271

04/26/2013

Overall

Used Car Buyers beware! Especially if you live out of state. I was told that my pre-approved loan wouldn’t be accepted on Monday. I applied for & was approved for a loan with their in house lender on Tuesday. I was told that I would avoid paying California sales tax if I shipped the car, arranged shipping and asked to be faxed the sales contract. They requested more information, drivers license, insurance info. Sent it Tuesday evening, and again Wednesday morning. I guess they couldn’t open the attachment. Wednesday afternoon was again told that I’d have to pay California sales tax because I was financing the car. Was told that their lender thought I lived in California which was BS as I had spoken to the lender directly on Tuesday. Wednesday AM comes, no phone calls, no e-mail, no text messages. I call and e-mail several times. Around 1 PM I finally get a call from the dealership telling me that they sold the car Wednesday night! I have documentation to prove it all.

If you are calling from out of state, beware of the used car sales department manager Ed Warran.

Details

Phone: (408) 709-7957

Address: 740 Capitol Expressway Auto Mall, San Jose, CA 95136

Website: website

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