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(415) 392-7958Visit WebsiteMap & Directions744 Washington StSan Francisco, CA 94108Write a Review

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hgantan

07/11/2008

Overall
bullpoop.

so, my cousin, sister & i decided to take a trip down to san francisco, in celebration for 4th of july.

as we were strolling through chinatown, a lady hands us a coupon for Chinatown Restaurant.

the coupon included complimentary potstickers, complimentary green tea ice cream, & 20% off all lunch & dinner entrees.



we got there, was promptly seated, and asked for our drink orders. we told our waitress, and she grabbed our drinks. when she came back, she quickly asked us for our order, and since we were still undecided, rushed to put the order in. after we were done ordering, she kept insisting on other foods to try. it got annoying, so we just passed on her offers.

as she left, the "bus boy" quickly slapped down a plate of 4 potstickers. as we waited for a "check-up" from our waitresses, we sat, waiting for the small bowls for the sauce. at this point, our individual drinks & hot tea were empty, & we were still pretty thirsty. we tried our best to get our waitress' attention, but after ignoring us several times, we had gotten impatient. i had asked our waitress for our refills & small bowls, & replied "okay okay." 5 minutes had passed, & still, no drinks. no bowls. then, our shrimp dim sum comes out. we're hesitant to eat, because we're STILL thirsty, & still lacking the small bowls. so, we wait a few more minutes, & finally ask the "bus boy" to refill our drinks & bring us the bowls. he also replies with an "okay". after taking a bite out of our dim sum, we still waited for our drinks & bowls. next, the beef chow fun comes out. as the guy tries to get away, we AGAIN, ask for our drinks & bowls. after a few more minutes, our pork dim sum come out, & after that, our fried prawns. we waited impatiently for service, or, at least ANY attention to be paid to us. the restaurant was not busy, & our waitress was not to be seen since i first asked her for the refill. she had never checked on us after we received our food, neither. then, the hostess comes to our table, & asks if she can use our chair. i then tell her "yes, if we can get our refills." she then immediately says "$2.00" refills, & walks away, without even taking the chair.



we never got our refills & bowls, & we never saw our poor waitress again.



when we received our bill, we tried to ask the manager a question about it, insisting that the 20% discount applies. she then rudely tells us that it's "ONLY FOR LUNCH&DINNER ENTREES", without trying to further explain. we were there. we dined. for LUNCH.

then, we let it go, & asked about our ice cream.

she then says "no. it doesn't come with it, but i'll give you to-go."



service was very RUSHED, in some aspects, but also SLOWW service, in others.



we decided that the service was so poor, that we left no monetary tip, but some words of advice....

"poor service. slow down!"





we would DEFINITELY not recommend dining here.



there are $5.99 ready-to-order dimsum shops, that i would bet are more hospitable than this place.

Details

Phone: (415) 392-7958

Address: 744 Washington St, San Francisco, CA 94108

Website: http://www.chinatownrestaurantsf.com

More Info

Extra Phones

Phone: (415) 392-9898

Phone: (415) 765-9030

Phone: (415) 595-9435

Payment method
all major credit cards, amex, visa
Price Range
$$
Location
Bank of Canton Bldg
Neighborhoods
Chinatown, Northeast San Francisco
AKA

Chinatown Restaurant, Inc

Chinatown Heritage

Categories
Other Information

Wi-Fi: No

Bike Parking: No

Attire: Casual

Wheelchair Accessible: No

Cuisines: Asian, Family Style, Seafood, Chinese

Alcohol: Beer, Wine

Takes Reservations: No

Outdoor Seating: Yes

Price Range : Average

Parking: Street

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