Saved to Favorites

(210) 341-7433Visit WebsiteMap & Directions2180 Jackson Keller RdSan Antonio, TX 78213Write a Review

More Info

We want to help.

General Info
We offer installment loans. Quick and simple application process. Apply by phone or in person. Friendly service. Monthly payments. MasterCard®/VISA® debit card payments accepted. Serving customers since 1955! Call today!
Extra Phones

Fax: (210) 341-4033

Payment method
check, master card, visa, cash, debit
Location
We are behind Bill Millers BBQ in the Castle Junction Shopping Center
Neighborhoods
Castle Hills, North Central
Amenities
Tax Return Preparation Available
Languages
English, Spanish
Associations
AFSA-American Financial Services Association; NILA-National Installment Loan Association
Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
ML
Melissa L.

01/02/2017

Overall
Expertise
Service

They approved me quickly, they were super polite, and they even don't mind working with me if I'm a day or 2 late (based on when my check gets deposited). Also I love the text reminders!

Overall
My friend told me about Merit ...

My friend told me about Merit Finance. I went in not knowing what to expect as soon as I walked in thru the door I was greeted by 5 friendly women. They all greeted me with a smile & they were all very happy to help me. The application process took no longer then 15-20 mins. I felt so comfortable & the employees there really made me feel like they cared about my financial sitaution at the time. I recommend this place to anyone who needs a little help with money. The interest isnt high at all & I was given 6 months to pay back. I was even offered $20 for any customer I send their way!!!

AB
Anoni B.

04/22/2009

Overall
Poor Customer Service!!

The manager needs to learn customer service and/or people skills!!!!! She told me I would qualify for $400 after she took my 2nd to the last payment on my $200 loan, she reviewed my account and said to me, live and in person, that since I have made all my payments on time I would qualify for $400, I told her that I would have to think about it and she said okay, call me or come in when your ready for that $400. I went in today, 2 weeks later, to get my $400 loan! The girl that was assisting me didn't understand the figures I gave her and went to talk to this manager I could hear thIS manager tell her that I would only be getting $300, well this didn't sit very well with me so as she was making her way out of the store I asked her why it was only $300 after she told me $400 -- She proceeded to say oh I don't remember telling you that, we have a lot of customers, but they base the loans on tiers and I would only be qualified for $300 at this time. WHAT A GOOD MANAGER WOULD HAVE SAID WAS "MY APOLOGIES, I WAS WRONG IN QUOTING YOU $400 WOULD YOU SETTLE FOR $300 THIS TIME, AGAIN, MY APOLOGIES! -- but no, she never apologized, just as she didn't apologize after she called me the day after thankgiving to remind me that my payment was due -- I told her the day isn't done yet and you were closed on Thanksgiving, (my payment due date) Instead she said, we have a drop box and I am just doing my job, your payment was due yesterday...Absolutely unbelievable!!! What a good manager, who cares about the business does, is TAKE CARE OF A GOOD CUSTOMER! PAY ATTENTION AND APOLOGIES FOR MAKING THE MISTAKES THAT SHE DOES! THEY LOST MY BUSINESS TODAY!

Details

Phone: (210) 341-7433

Address: 2180 Jackson Keller Rd, San Antonio, TX 78213

Website: http://www.security-finance.com

People Also Viewed

View similar Loans
Suggest an Edit