Jerry Seiner Chevrolet Cadillac

I have always been taken excellent care of at Jerry Seiner and know that I am in good hands when getting my car serviced there.

My Volt had an annoying clicking in the rear hatch area. Made an appointment online. Took it in. Shuttle service provided to and from home. Took about six hours. The rattle appears to be gone. Covered by warranty and didn't cost me anything. Very satisfied.

My boyfriend and I went in yesterday to buy a car. We offered $5,000 cash and our car for trade. First off, when they appraised our car the appraiser ( who was also the manager) drove it up over one of the parking curbs and damaged our car. Then the sales woman was like, we'll have to offer you a little more for the trade since he did that. Then the appraiser comes out and makes some comment about the address the car is registered to being a "nice" neighborhood and references it being a pricey place to live. VERY UNPROFESSIONAL! The car is registered at his parents address still, just out of convenience but it felt like he was suggesting that we should have more money to offer toward the car. Then he goes on to tell us that since the car came from Canada and has Kilometers and because the transmission is starting to slip that it is unsellable for them and for us so we would be better off to walk away from it and they would only offer $500 for the car. He kept going on and on about how we wouldn't even be able to sell it privately. Well It still runs fine and has no other problems, so basically he only convinced us to keep driving our car until it dies since we cant get anything out of it anyway... In the end we were not offered any compensation for the damage that was done to our car and didn't even get a counter offer to buy the car we wanted. It didn't seem like they even want to sell their cars if they are doing business like that. I love Chevrolet, I have owned two, my family owns 4 right now, ever since I was born we have always bought them... but I will not be going back to Jerry Seiner. I guess that's why my family always buys our cars from Murdock Chevrolet in Bountiful. I learned my lesson the hard way.