SSM Health Cardinal Glennon Children's Hospital

My family suffered a tragic loss in a horrific car crash. My 10-year old niece was killed and her 8-year old brother and two other young boys were flown by helicopter to Cardinal Glennon with very serious injuries. The driver of the car was taken to SLU. Because of the circumstances and the number of children injured, there were about 15-20 people in the hospital waiting room mid-day on a Monday. After suffering such a horrific loss and being extremely concerned about the other children, the ER charge nurse told security our party was too large and would need to wait outside - even though there were plenty of seats in the waiting room. My family members, reeling from the day's trauma, tried to reason with him to let us stay and he was rude and treated us all terribly. I was absolutely appalled at the lack of compassion and the extreme rudeness. The medical staff were great, but the people dealing with us were absolutely terrible. I'd never recommend Cardinal Glennon to anyone because of it. I've never been treated like that at any hospital I've ever been to.

I moved to Illinois after my son was hospitalized during his summer vacation. The doctors and staff are simply amazing. This is now my first choice of health care for both of my sons.

I DID NOT LIKE THE WAY I WAS TALK TO. THE CHILDREN OPERATOR WAS VERY UNPROFESSIONAL SHE TALK TO ME AS IF I WAS A KID. THEN, TELL ME THEY DO NOT TAKE ILLINOIS MEDICAL AND THEY HAVE A WAITING LIST AND CALL BACK IN JANUARY. I HAVE JUST MOVED BACK HERE AND I THINK THE SERVICE WAS HORRIBBBBLEEE !!!!!!!!!!!

Exceptional care and treatment. They find problem no one else did.