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        Business LocationSaint Charles, IL 60174
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        We Service What We Sell And What They Sell

        General Info
        Tony's Heating & Cooling, in St. Charles, IL, is the area's leading heating and cooling specialist serving DeKalb and Kane counties and surrounding areas since 1963. We specialize in the service and installation of residential furnaces, air conditioners and water heaters. For all your heating and cooling needs, contact Tony's Heating & Cooling in St. Charles. We answer our own phones 24-hours a day!
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        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Extra Phones

        Fax: (630) 584-0404

        Services/Products
        - Repair All Makes and Models - Residential Services - Replacements - Heating and Cooling - 24/7 Emergency Service
        Brands
        Airease, Aprilaire, Armstrong, Burnham, DuCane, Weil McLain
        Payment method
        visa, mastercard, cash, amex, discover, all major credit cards
        Amenities
        Residential Services
        Accreditation

        Bonded

        Licensed

        Categories
        Air Conditioning Service & Repair, Air Conditioning Contractors & Systems, Furnaces-Heating, Geothermal Heating & Cooling Contractors, Heating Contractors & Specialties
        Other Information

        Services: 24/7 Emergency Service, Air Conditioning, Heating and Cooling, Replacements and Installations, Service All Makes and Models

        Reviews

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        What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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        djspdn

        06/23/2009

        Overall
        djspdn

        After 5 years, yes 5 years, of loyal local business, they decided to cancel our appt last minute for another job, after inquiring to this matter, the owner & Tony decided to take over the call... a very belittling and beligerent man who likes to call former loyal female customers profane names when they ask what's going on... get your service elsewhere this business has no clue how to treat customers...



        CUSTOMERS RESPONSE:

        After 5 years of loyalty, the review above is sad but true, & to make matters worse, our HVAC system was mal-serviced during that time...the cost of the wasted energy $$ amounts could have paid for a new central AC unit. Receipts to verify. So do they really 'not' sell more than needed or is it just misinformation & not selling/servicing what is required or energy efficient?? Stay away, be educated & find a different AC/Heating servicer. And more interestingly who threatened who?? A customer w/ a 3rd request for service or a beligerent business owner dictating his service to suit his personal convenience?? 5 years too long & in this economy, a customer & now neighborhood/town that is wiser for it.

        claimed iconBusiness Response07/02/2009

        After forty five years in business , yes, 45 we had a customer make unreasonable demands and threaten us. Anyone who knows us knows that we bend over backwards to help our customers. We are sorry we lost a customer but couldn't come to a satisfactory settlement for either of us.

        This listing has been claimed by a business representative.
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        Details

        Phone: (630) 584-2888

        Address: Saint Charles, IL 60174