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- City National Bank has been delivering innovative, superior financial solutions for decades, proudly serving consumers and businesses through more than 90 locations in West Virginia, Virginia, Kentucky and Ohio. One of the best community banks in the nation, City ranked #1 in customer satisfaction four out of the last five years in the North Central region of the country in the J.D. Power U.S. Retail Banking Satisfaction Study.
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08/04/2015
My boyfriend has an account here, so he went to go withdraw some money for a down payment on a house. We sat briefly in the lounge to gather papers, thoughts, and etc. I am legally blind and with my eye disorder I have ptosis (makes my eyelids droopy) They decided it was necessary to call a cop who made us leave. I tried explaining that I had ptosis and legally blind, that I was not high. His response was, "your kind doesn't need to be here." MY KIND! I have a disability. This is discrimination on both the bank and police department. I was ultimately denied service for something I can't help. This story should run in the paper and news so the public is aware of the hate and injustice of the rednecks that work here. If it happened because I am blind then they will more than likely stereotype any minority
Details
Phone: (304) 722-7560
Address: 560 4th St, Saint Albans, WV 25177
Website: https://www.bankatcity.com
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