VCA Greenhaven Pocket Animal Hospital

Tonight has been the 3rd visit to the ER for our dog because of vca Greenhaven. They are incompetent. They will lie and give you false security and your dog will end up on deaths door. They Do Not Care about your beloved pet. They will say anything to get you off the phone. The vets are all talk and the techs and front staff just want you off the phone so they will literally make up anything.

I used this animal hospital as far back as 1982. I never had any complaints, I liked all the vets, although they came and went constantly. You'd find one you liked and the next time you went back, he was gone. I liked the fact that they offered boarding so I could leave my pet at the same place that he received his care. The honeymoon changed when they became part of the VCA conglomerate. They raised their prices, cut back their hours and services, charging more for less in the kennel. I will only now go to independently-owned veterinarians. The one I use now will spend an hour on the phone with me answering questions and giving advice, instead of automatically saying "bring him in" and I don't have to pay an expensive office visit. 8/2/11