More Info
- Email Business
- BBB Rating
- Extra Phones
Phone: (916) 972-9911
Phone: (916) 488-5062
Fax: (916) 972-9911
- Payment method
- all major credit cards, amex
- Neighborhoods
- Arden - Arcade, Santa Anita
- AKA
Fulton Ave Pet Resort
- Other Link
- Other Email
- Categories
- Other Information
Parking: Lot
Reviews
09/12/2016
Great! My Pomeranian was matted to the skin, and they had her looking good in no time flat! Also, charged way less than Petsmart would have! We plan on going back soon, thank you Fulton pet resort!
02/02/2014
The staff is rude, they were very nice at first. I brought my 2 year old pit bull in to stay for a few weeks. We just moved to Sacramento and were looking for a place to move into that accepts pit bulls. He was excited to go in there. After getting the tour, I thought it was a nice place and he would have fun outside. About 2 weeks later, I get a call from the staff saying they are going to charge my card the coming Sunday for $365 which I said was fine. They didn't charge until almost a week later and then called and said we owe an additional $265 and need to pick him up the next day before business hours close because they feel he is an abandonment risk. (If I was going to abandon my dog which is like my child, why would I keep paying for him to be there?) I asked how much exactly I would owe and they said $265 by the end of business tomorrow. When we arrived to pick him up they tried to charge us $305. That was unacceptable and after letting them know how much they told me over the phone I paid the $265 only to get my dog out who had blood stains, urine, and feces all over the bottom of his paws and he smelled like he had been sleeping and playing in his own urine and feces. He looked so happy to get out of there. The unfortunate part of all of it was I was completely broke, I had enough money left to surrender him to the animal shelter because we did not yet have a place of our own. So we got him out of a bad kennel just to put him into another kennel. And the shelter actually called us the next day to let us know that he had irritation and an infection under his paws from all the urine and feces in his kennel and a skin irritation under his jaw from laying in the urine all that time, he also got bad dandruff. I feel so bad for putting him through all that. Had I known that place was bad I would have never put him through that. If I didn't have kids to worry about I probably would have slept on the street with my dog until we found a place, that's how much I loved him. This place is garbage and I'm gonna tell everyone how bad they are and how they didn't take care of my dog/child. I really hope this helps someone.
Details
Phone: (916) 972-9498
Address: 2173 Fulton Ave, Sacramento, CA 95825
Website: http://fultonavenuepetresort.com
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