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(801) 776-5961Visit WebsiteMap & Directions5451 S 1900 W Ste 5Roy, UT 84067Write a Review

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haudoin63

03/01/2010

Overall
Poor Customer Service

I was served a bowl of chicken curry, menu price $8.95. The curry sauce was good but it came in a bowl with about 4 large pieces of dark/unpleasant-looking chicken and 2 large hunks of rotten potato. I don't know how the cook could have missed the black potato as it was quite obvious. I wish I could share the photo I took! Anyway, I told the waitress (who was very nice) about the rotten ingredients and she went to speak to her "boss." She came back and said they could replace the potato or discount my meal $0.95, yes 95 CENTS! I asked to speak to the boss who then came out and explained 2 or 3 different ways how he would discount only $0.95. I told him I would not be coming back and then paid $8 for a meal I couldn't eat. This place is fine until you have an issue and then NO CUSTOMER SERVICE!

Details

Phone: (801) 776-5961

Address: 5451 S 1900 W Ste 5, Roy, UT 84067

Website: http://vanloifood.com

More Info

General Info
Van Loi is a family owned and operated restaurant that offers a variety of traditional Vietnamese cuisines at reasonable prices. Dishes are prepared using family recipes and include pho ( rice noodles served in hot beef broth ), bun ( vermicelli rice noodles served with choice of egg rolls, grilled chicken, beef, or pork ), Vietnamese rice platters, spring rolls, and more. Incorporating a elegant yet casual dining atmosphere suitable for family dining and group gatherings.
Payment method
all major credit cards, amex, debit, discover, master card, visa
Price Range
$$
Categories
Other Information

Parking: Lot, Private

Wi-Fi: No

Bike Parking: No

Attire: Casual

Wheelchair Accessible: Yes

Cuisines: Vietnamese, Asian, Family Style

Alcohol: No

Takes Reservations: Yes

Outdoor Seating: No

Price Range : Average

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