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Fax: (815) 282-1667
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Reviews
10/31/2015
In a business where time is money, the staff
looked at my car for a list of complaints, which i thought would cost any where between $500-$1,000. After about an hour of inspection they found some small issues. They fixed one of my issues, with very little cost to me (WOW), and advise me about another issue and asked if it was something i could fix (saving me money). Now a days it is hard to find honest service like this, where the customer truly does come first! This was my first time coming here and it WON'T be my last! Great job to everyone at Hilgarts Auto!! Sincerely Thank from-Troy C.
03/18/2015
Hundreds, maybe thousands of dollars Hilgart's has saved us!
We've been looking around for a decent used car for my son. When we find one we think is right we bring it in for Hilgarts' expert opinion on what's good and what needs fixing.
Their open and honest approach has save us a lot of money by helping us steer away from some real money pits.
Another thing I really like about Hilgarts is that when a vehicle does need repair they start looking for inexpensive solutions where as other mechanics try to sell you the most expensive 'knuten valves' they can find.
I can't tell you how many of the other mechanic's kids I've put through college. Not with Hilgarts, now I can work on sending my kids to college.
John, Randy and the crew at Hilgarts are the best mechanics around the area. I am a customer for life! Thank you John and Randy!
10/04/2014
We've taken our vehicles to Hilgarts since 2010 at least, and have been pleased with the quality of service and efforts of staff and mechanics to fit us in and quickly diagnose problems. When they fix something they get it right the first time, and they do not overcharge! They are also very transparent with me as they are my husband (totally doing away with the stereotypical treatment of women as clueless at the auto mechanic's!). These guys are great and I am so happy they are so close to our residence!
12/27/2012
Competitive pricing, Courteous personnel always explain the best corrective action for the price.
06/26/2012
No Stars awarded to this Business.
The Staff was VERY rude and abrasive. Went in on a HOT day with A/C problems @ 4:35pm, stafff did not want to talk to me let alone ask what my discrepancies were. Guess they wanted to out of the building before their posted close hours (5pm). Not sure how they want to be successful, work of mouth far worst then web review postings.
RICK THANK YOU FOR YOUR REVIEW I WOULD LIKE TO HELP YOU WITH YOUR A.C. PROBLEM BUT IT TAKES LONGER 1/2 HOUR.PLEASE CALL ME JOHN HILGART 815-282-0698 HOURS M-F 8:00 - 5:30 SAT 8:00 - 12:00 THANKS JOHN
06/08/2010
rude staff an to high priced
ALLEN I DONT KNOW WHO YOU ARE PLEASE CALL ME JOHN HILGART WE TRY VERY HARD AND BEND OVER BACKWARDS TO HELP OUR CUSTOMERS!
Details
Phone: (815) 282-0698
Address: 9775 N 2nd St, Roscoe, IL 61073
Website: https://www.hilgartsautoservice.com
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