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Hilgart's Auto Service

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CLOSED NOW
Tomorrow: 8:00 am - 12:00 pm
Years in Business icon
21 Years
in Business
BBB Rating icon
Accredited
Business
(815) 282-0698CallVisit WebsiteVisit WebsiteMap & DirectionsDirections9775 N 2nd StRoscoe, IL 61073Write a ReviewWrite Review

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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Fax: (815) 282-1667

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Reviews

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Ginger C.

10/31/2015

Overall

In a business where time is money, the staff

looked at my car for a list of complaints, which i thought would cost any where between $500-$1,000. After about an hour of inspection they found some small issues. They fixed one of my issues, with very little cost to me (WOW), and advise me about another issue and asked if it was something i could fix (saving me money). Now a days it is hard to find honest service like this, where the customer truly does come first! This was my first time coming here and it WON'T be my last! Great job to everyone at Hilgarts Auto!! Sincerely Thank from-Troy C.

DM
Dave M.

03/18/2015

Overall
Expertise
Professionalism
Promptness

Hundreds, maybe thousands of dollars Hilgart's has saved us!



We've been looking around for a decent used car for my son. When we find one we think is right we bring it in for Hilgarts' expert opinion on what's good and what needs fixing.



Their open and honest approach has save us a lot of money by helping us steer away from some real money pits.



Another thing I really like about Hilgarts is that when a vehicle does need repair they start looking for inexpensive solutions where as other mechanics try to sell you the most expensive 'knuten valves' they can find.



I can't tell you how many of the other mechanic's kids I've put through college. Not with Hilgarts, now I can work on sending my kids to college.



John, Randy and the crew at Hilgarts are the best mechanics around the area. I am a customer for life! Thank you John and Randy!

AG
Allie G.

10/04/2014

Overall

We've taken our vehicles to Hilgarts since 2010 at least, and have been pleased with the quality of service and efforts of staff and mechanics to fit us in and quickly diagnose problems. When they fix something they get it right the first time, and they do not overcharge! They are also very transparent with me as they are my husband (totally doing away with the stereotypical treatment of women as clueless at the auto mechanic's!). These guys are great and I am so happy they are so close to our residence!

Overall
Competitive pricing, Courteou...

Competitive pricing, Courteous personnel always explain the best corrective action for the price.

ricklow13

06/26/2012

Overall
No Stars awarded to this Busin...

No Stars awarded to this Business.

The Staff was VERY rude and abrasive. Went in on a HOT day with A/C problems @ 4:35pm, stafff did not want to talk to me let alone ask what my discrepancies were. Guess they wanted to out of the building before their posted close hours (5pm). Not sure how they want to be successful, work of mouth far worst then web review postings.

claimed iconBusiness Response12/08/2012

RICK THANK YOU FOR YOUR REVIEW I WOULD LIKE TO HELP YOU WITH YOUR A.C. PROBLEM BUT IT TAKES LONGER 1/2 HOUR.PLEASE CALL ME JOHN HILGART 815-282-0698 HOURS M-F 8:00 - 5:30 SAT 8:00 - 12:00 THANKS JOHN

This listing has been claimed by a business representative.
allen7890

06/08/2010

Overall
awful service

rude staff an to high priced

claimed iconBusiness Response02/27/2011

ALLEN I DONT KNOW WHO YOU ARE PLEASE CALL ME JOHN HILGART WE TRY VERY HARD AND BEND OVER BACKWARDS TO HELP OUR CUSTOMERS!

This listing has been claimed by a business representative.

Details

Phone: (815) 282-0698

Address: 9775 N 2nd St, Roscoe, IL 61073

Website: https://www.hilgartsautoservice.com

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