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- Paintless Dent Removal
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- Basf, Bmw, Mercedes Benz
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Reviews
I can't understand what gccherry1578's problem is.
I bet there is a lot more to his story. So a quick search on google confirmed I was correct. This shop has exceeded my expectations more than once.
I recommend them.
My friends and family have all been very happy.
Thank you for sharing your positive experience with Superior Collision Services!
01/24/2015
Very disappointing experience. Repair took 3 times as long as estimated completion. Overall completion took 40 days for a minor deer accident. The fit and look of the job was terrible when it was completed. Mechanical issues were present as well. I returned my Mercedes and further issues were present after another 15 day wait. Overall, 5 bulbs were not working on the front end. I have had good luck with them in the past, but I won't be back. This is not a good body shop.
11/20/2013
Not a good omen when it takes them 3 weeks to get parts...and they have a "policy" that they don't begin work until all parts are in? 5+ weeks is their supposed completion schedule. I hope it's perfect because I'll never sign off on the funds for them to be paid.. Go to Dave's Auto Body...best guys around!!
10/05/2013
Beware of this shop!
Don't go here unless you like dirt in your paint! They also don't know how to tell the truth in this shop. Very poor customer service!
02/13/2013
great job guys keep up the good work
Thank you for sharing - We promise to keep up the good work!
09/16/2012
I had my daughters 2011 Land Rover taken to these guys after a pretty major accident. They told us the first part of July that the car should be ready in 4 to 6 weeks. 3 weeks later they called my daughter and told her it would be finish in 3 days. Great news....well they finally had the car ready to return Sept. 5th. When I went to pick up the car some of the molding was loose so I told them it needed to be fixed and that they needed to clean the inside of the car where they had gotten grease and dirt on the seats and carpet. When we picked it up the second time and drove it the wind noise was so bad coming from the divers door it was hard to hear the radio. My wife picked it up this past week and when I got in it today the car still has major wind noise coming from the passenger door. So back to the shop it goes again Monday. It's obvious to me that these people take no pride in there work and the mangers running the shop have zero customer service skills.
Hello There - I would first like to start off by saying we hate that you had a negative experience at our Collision Repair Facility. Our number one priority is our customers and I can assure you we take pride in our work. In regards to your review, we never want to contradict a customer, but this was an issue of an insurance deductible not the quality of the repair. If your vehicle did indeed require additional work after leaving our facility we invite you to bring the receipts for this work for reimbursement. Again, we hate that you had a negative experience and felt so strongly to share via a review, but please allow us the opportunity to make it better as we don't want our very qualified employees to suffer due to any miscommunication and/or without attempt to make it right. Regards - Management Superior Collision Services.
Details
Phone: (877) 611-1156
Address: 2104 S 8th St, Rogers, AR 72758
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