More Info
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- General Info
- We have been serving the respiratory, sleep therapy and home medical equipment needs of Northern Illinois, Southern Wisconsin and metropolitan Chicago since 1988. We carry equipment from the most trusted names including Acorn stair lifts, Invacare power wheelchairs, Golden Technologies lift chairs, ResMed and Respironics oxygen equipment and more. Respiratory Experts We serve our respiratory and oxygen patients with the finest quality sleep therapy equipment supplies and clinical respiratory equipment around. Our trained technicians and respiratory therapists will assist you in finding the oxygen equipment and make sure you know how to use it properly. See us for: • CPAPs/BiPAP • CPAP supplies • Suction machines and supplies • Oxygen concentrators • Portable oxygen systems • Pediatric and adult ventilator programs • Nebulizers Medical Equipment and Supplies Finding the home medical equipment you need at one place from a provider you can trust is not always easy. That's why customers keep coming back to Integrated HomeCare Services. We carry the power wheelchairs, power mobility scooters, modular wheelchair ramps and other mobility equipment you're looking for and back it up with caring and knowledgeable staff to help you. Our full line of products includes: • Wheelchairs and walkers • Power wheelchairs • Power mobility scooters • Hospital beds • Bathroom safety equipment • Stair glides/stair lifts • Mastectomy supplies • Modular wheelchair ramps • Compression therapy • Orthopedic braces • Enteral feeding supplies Power Mobility Integrated HomeCare Services Power Mobility division can assist you with all of your power wheelchair and power mobility scooter needs. Our services include in-home evaluations and assessments, insurance billing, and documentation review. Women's Health and Mastectomy Integrated HomeCare Services carries mastectomy supplies to meet the specific needs of women going through and recovering from different types of cancers. Our on-staff Certifi
- BBB Rating
- Extra Phones
Fax: (815) 227-9807
TollFree: (800) 747-6994
- Services/Products
- CPAP Insurance Billing Rental Sales
- Brands
- golden technologies, invacare, scooters
- Payment method
- mastercard, all major credit cards, amex, insurance, discover, visa
- Neighborhood
- Southeast
- Other Link
- Categories
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
Reviews
01/11/2017
We have worked with Integrated for over two years. During that time, we have purchased a stair lift, a scooter, a ramp for the garage, a wheelchair and a transfer disc. The service is quick, efficient and friendly. The sales staff listens to our needs and suggests solutions. We recommend Integrated to anyone who needs assistance with daily living procedures.
12/17/2016
I have dealt with Integrated previously when my mother passed away returning items she had. They made it real easy. Then when I needed my Respironics breathing machine, they dealt with my insurance , Blue Cross and my doctor.
They did everything possible to make it a pleasant experience and were very professional. Great job!
09/08/2015
This company sells Respironics oxygen concentrators but will not service mine because it was not purchased at their store. What kind of customer service is that? You would think they would welcome additional business (repair or otherwise) but instead are turning it away. Stupid!
07/13/2015
I needed foot surgery and my doctor sent Integrated Home Care Services a prescription for a knee caddy. I had multiple conversations with the staff at Integrated prior to picking up the caddy. First they said they never got the prescription. I had this conversation with a staffmember twice. My doctor's office had to send them the prescription three times. Then I was told that the price would be $40 per week but I was billed $150.00 for three weeks.
I was told by a staff member before I picked up the caddy that they had contacted the insurance company and they confirmed that the knee caddy rental would be covered. I usually receive a claim statement from my insurance company within a few days of the service. After one month I had still not received the claim information so I called Integrated. They said that my claim was denied but the insurance company has no record of receiving a claim.
I have had Blue Cross for ten years and they have always paid claims immediately. If coverage had been denied they would still send out a claim notification.
The staff seems to be very disorganized. I would not recommend this company.
Details
Phone: (815) 227-0202
Address: 5027 Harrison Ave, Rockford, IL 61108
Website: http://www.integratedhc.com