Reviews
04/19/2017
Excellent food consistently!! Don't be dissuaded by dirty windows (unfortunately) and you won't want to sit in ... but if you can tolerate a somewhat brusque manner, the delicious fresh cuisine is WORTH IT!!!
09/17/2014
Worst customer service EVER!!!After being excited to order from here and new to the area we ordered delivery. My order had vegtables in I didn't order (I requested only carrots and water chestnuts as I'm a allergic to a few other veggies) and they forgot the drinks. When I called to inform them not only was the man rude but argued with me that he only put a "few other veggies in" and said nothing about the missing drinks, I was very polite I didn't call with a specific request but to notify them of the situation. He then went on to tell me they weren't coming back, I could come pick up a refund and not order or come in again!!! I was utterly shocked I even repeated back what he said thinking I must of heard him wrong, I asked for the manager he said I'm the owner I told him he had the worst customer service I'd ever received and hung up. Needless to say we threw the food in the garbage and will never go to this place again they can keep their $ too. Can't even believe it.
Details
Phone: (585) 247-4630
Address: 781 Spencerport Rd, Rochester, NY 14606
More Info
- Email Business
- Extra Phones
Phone: (585) 247-8456
Phone: (585) 247-9299
Fax: (585) 247-8456
- Payment method
- all major credit cards
- Price Range
- $
- Other Link
- Categories
- Other Information
Cuisines: Asian, Chinese
Price Range : Below Average
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