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08/10/2015
This place has the worse customer service. I called for a pizza delivery at 11:45am and was told 40 minutes delivery time. I had to call back an hour later at 12:45 to check status and was told they are busy but the driver is on the way and would be here in 15 minutes. That did not happen either. When she finally showed up at 1:15 my pizza and bread sticks were stone cold. This happened to me before so I should have known better to call them. When it happened before and I called and spoke with their manager she told me she would issue a store credit on my next order and gave me a reference #. Needless to say when I called to try to use that store credit they had no knowledge of the credit being given even though I gave them the manager's name. They said they would have the manager call me but I never got a call from her. If you want fresh food in a timely fashion prepared by people who care you might want to try Papa Johns or Domino's and avoid Pizza Hut. I was forced to give a star rating here and reluctantly had to rate them a one because there is nothing less than that.
Details
Phone: (540) 989-1241
Address: 3528 Electric Rd, Roanoke, VA 24018
Website: https://locations.pizzahut.com/va/roanoke/3528-electric-rd
More Info
- General Info
- Find your nearby Pizza Hut® at 3528 Electric Rd. in Roanoke, VA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
- Email Business
- Payment method
- master card, visa, cash, debit, discover, amex, all major credit cards, check, company card, diners club
- Location
- Promenade Park Shopping Ctr
- Other Links
- Categories
- Other Information
Good For Family: Yes
Cuisines: Chicken, Fast Food, Pizza
Good for Kids: Yes
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