West Dermatology Riverside

Do not go here! Took my child here and not only got rude and unprofessional service from "Diane" the front office receptionist but she also failed to submit a request for a surgical procedure for my child to my insurance and primary care physician. Apparently, Diane does not follow official office protocol and it could risk your life! If you have a mark on you body that might be cancerous and it needs to be removed right away, don't depend on this staff, especially Diane to submit paperwork and get a quick approval. I was not real happy with Dr. Goldberg who did a brief examination on my child. I would expect a doctor to be more thorough especially with skin lesions that look cancerous. My child deserves better patient care in a more timely fashion. I was told by one of the nurses in the office that Diane has had several complaints from patients. I notified the corporate office but, she is still working there. Apparently, she might of got a good scolding. I would have fired her and hired someone who actually cares about patients and is nice and respectful. No one deserves this kind of treatment..no one!!!!