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HR
Helen R.

04/22/2021

Overall
Expertise
Promptness
Service

Very professional and competent mechanics. Took my zero-turn for full service and was extremely pleased with the outcome. Price is affordable and I will be coming back soon.

WF
Warren F.

09/04/2020

Overall
Expertise
Service

I had my John Deere riding mower serviced by them this week. The mower had not been serviced in several years. They went through it, let me know what it needed and serviced and repaired it. It's like a new machine now and i am more than satisfied with the work done. Professional and courteous and a fair price. What more could you ask for?

RT
Ryan T.

03/30/2018

Overall
Expertise
Service

Make sure you know exactly what you're talking about or they will try to sell you anything and everything that looks ok, but right when you get it.......... it's trashed mechanically and engine and transmission wise. Unbelievable, bout a refurbished mower and the MAIN MANAGER WHO RUNS THE WHOLE STORE TOLD ME THE BLADE WAS SHARPENED.............
After I asked him ten times if everything was tip top, he told me he would use it himself for his clients for lawn cutting................
No client wants tethered grass, especially EX NBA clients....................
After I looked under the machine I notice the blade was from Spring Break 1968......
It was so horribly rusted and unsharp it cut the worst I've ever seen. 🤡 🤡 🤡
Ever since this business was taken over by new management, they try and see how far and how much they can take advantage of their hardworking clients.....
Don't swear to me up and down something is in tip top ready to go shape when THE BLADE TO THE MOWER I JUST SPENT ALMOST 1,000 on ISNT EVEN SHARPENED....................... BEYOND DISAPPOINTED AND FEEL VERY TAKEN ADVANTAGE OF. When I took the machine to my step father he was beyond disappointed I even bought it after a quick review. I didn't even cut but 4 feet of grass because the grass was so horribly cut and tethered.......... if I wanted the grass to look like that I would cut it with a plastic knife.

areynolds

08/03/2013

Overall

Absolutely do not agree with the poster below me. We delivered our riding mower to the shop. Very courteous and professional. Job was completed as expected in less time than originally thought. Added bonus, they power washed and cleaned it up. We will definitely go back. Super service.

mglaze

04/29/2013

Overall

Good service, good pricing and quick turn around time. Keep up the good work!!!

Details

Phone: (804) 439-2197

Address: 12301 Patterson Ave, Richmond, VA 23238

Website: https://www.westsideengines.com/location

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