More Info

General Info
Visit your local Post Office™ at 1645 W Broad St! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Extra Phones

Phone: (804) 353-4759

Fax: (804) 353-5682

Neighborhoods
Fan - Oregon Hill - Carver, Newtowne West
Categories
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Reviews

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MJ
Mark J.

12/11/2014

Overall

They have had one of my 5!, five, Cinco, V, packages for 10 days now the others 7-3 days



WHY? I need these things yesterday NOv 30th now December 11 give me a BREAK!

CC
Charlotte C.

11/12/2014

Overall

It is currently Wednesday. I was supposed to receive a package on Saturday (my mom paid $30 to have it overnighted to me to make sure I would have it before Monday) and it STILL isn't here! No notice was left at the door to indicate that they even TRIED to deliver it! on top of that- that parcel contains my passport AND social security card and I need it to start my job that I was suppose to start on MONDAY. I have been on the phone for hours since Saturday, on hold while they "try to find it" Essentially, all my important documentation is lost in the mail and I may lose this job over it. Actual quote: "a carrier went out already today and he had a lot of parcels with him and since its not here maybe its with him. We will call you if we find it." pretty sure she just wrote my number and address on a sticky note...

MY
Min kyung Y.

11/03/2014

Overall
Rude worker.

It didn't even take 3 minutes to be greeted by rude worker to ruin my mood. They weren't helpful at all. I went out of my way to pick up my parcel at least they could've been more nicer.

LV
Lauren V.

10/15/2014

Overall

i went to go pick up my certified mail letter, something i was expecting that was very important. they could not seem to find my letter! someone PAID to be sure i received it and i did not. when i told the clerk my tracking info and that it was here he literally told me "Don't believe everything you read on the internet" ITS THE OFFICIAL SITE OF THE POST OFFICE I WAS REFERENCING!

baird.stokes

02/26/2013

Overall

Called about missing shipment was hung up on , any wonder they are broke????? they SUCK!!!!!

gwind1

11/24/2012

Overall
Use Fedex or UPS if the delive...

Use Fedex or UPS if the delivery date and/or customer service is important to you! The savings will not be worth it to you when USPS doesn't deliver. The extent of the customer service that you will receive will be an agent typing your tracking number into the system...reading you the same information that you already had when you called (from the track and confirm site)...then telling you that someone will call you within the next couple of business days. Both Fedex and UPS will radio drivers; call facilities, etc. - whatever it takes to help locate the package.

Overall
DO NOT SEND ANYTHING IMPORTANT...

DO NOT SEND ANYTHING IMPORTANT VIA UNITED STATES POST OFFICE IF IT HAS TO GO TO 1625 BROAD STEET. The 3 women there are incompetent and rude. I sent a certified letter to an apartment address. This post office got the package and left a notice on the door of my daughter and when she came to pick it up, they can not find it and would not look for it. When I called, it took 6 calls before they picked up the phone and then they would not look for my package when I asked them to! They should ALL be FIRED and replace with people that understand that their job is to DELIVER THE MAIL!

Details

Phone: (800) 275-8777

Address: 1645 W Broad St, Richmond, VA 23220

Website: http://usps.com/postoffice

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