Stuzzi

Stuzzi or Doozie? This was our first vist to Stuzzi's. The waitress said we could create our own pizza. We asked for half pepperoni and half artichoke, mushroom and chicken. After ten minutes the waitress came back and apologized. She said they could only add chicken to a pesto pizza (not sure why they can't add chicken to ANY pizza). We then changed our order to a pepperoni and mushroom pizza. After a few minutes the manager came out. I thought he came to apologize also. Instead he came out to explained to us that they had already made our original pizza minus the chicken and they will have to "toss it out" now. Why would the cook assume we'd be fine with them dropping off a topping without asking us (not our fault). And I really don't care that they had to toss out the miss made pizza. The proper customer service would have been to just apologize for the waitress not knowing that ridiculous rule and to either give us the miss made pizza free or NOT MENTION IT. It's not our fault you made a pizza without talking to us and trying to make me feel bad that they had to throw it away was uncalled for. I was fine with the waitress's apology then the manager came out and tried to make me feel like WE did something wrong and WE caused them to toss out a pizza. Don't count your chickens before they hatch!