River City Tattoo

First and foremost, let me preface this review by saying that I have never been more appalled in my life. I visited River City Tattoo on Sunday, March 15th, and walked away two hours later with nothing to show for it aside from what can best be described as a horrible taste in my mouth concerning an establishment that is far from professional and, judging from my experience, completely apathetic from the standpoint of customer service.



Upon walking into the establishment alongside my teenage daughter who was working within a specified price range, my primary concern was to obtain a quote, subsequently enlightening me as to whether or not what she was interested in would ultimately be affordable. While you would expect such an inquiry to be a simple one requiring no more than a couple of minutes, I was advised that I would have to wait for the next available tattoo artist. Had I known what that would entail, I would have turned around and walked back out of the door. Fifteen minutes elapsed. Fifteen minutes turned into thirty minutes. Thirty minutes turned into an hour. An hour turned into an hour and a half until, finally, TWO HOURS later, a tattoo artist became available who could accommodate my daughter's thirty second request. To say that he was rude and unwelcoming would be an understatement. His tone was sharp, his body language was disengaging, and his overall presentation was lackadaisical, so much so that I began to question to myself as to whether or not he was even interested in my business. My initial presumption would prove itself to be true when, after finally obtaining a quote and finalizing our requests, my daughter and I were asked to furnish valid identification. No problem, since we both came prepared with our Driver's Licenses.....or, so we thought. We were then denied service because I am remarried, and our last names didn't match, despite the fact that, per their own admission, my daughter and I are all but identical - huh?! Surely, we aren't the only mother and daughter to frequent this establishment with different last names. The tattoo artist proceeded to inform me that if I could furnish a document reflecting that my name at some point matched my daughter's, he would be happy to service us. I rummaged around in my purse, frustrated, until miraculously I stumbled upon just that. Excited, I presented it at the counter, and, at that point, we were denied service because it wasn't a birth certificate. WHAT?! How many of us ride around with our children's birth certificates on-hand, let alone in our homes as opposed to in a safe deposit box to ensure their utmost security?! Might I add that there is NO MENTION of such policy on their website, whatsoever, nor were my daughter and I informed of this upon entry into their establishment prior to waiting TWO HOURS not to be serviced, but to obtain a QUOTE! When I inquired with the receptionist (who was no more professional than her coworker, if he can be referred to as such) as to why she hadn't informed us of said "policy", she replied distastefully, "How was I supposed to have known she was a minor.....?!" A simple apology would have sufficed, and would certainly have been much more professional.



If you're looking for a reputable tattoo parlor, visit Loose Screw Tattoo, Heroes & Ghosts, Journey's End Tattoo, Enigma, or True Tattoo - your money will be much better spent supporting REAL artwork amongst artists who actually take customer service into account as opposed to tossing it, and their clientele, by the wayside, literally! DO YOUR RESEARCH and, if nothing else, BE ADVISED!

I went into river city tattoo on the boulevard to get a vch piercing. I was introduced to Luna who would be my piercer. She was super friendly and answered any questions I had. She also made me feel very comfortable and put me at ease. She did an awesome job and it was over in an instant. I would recommend Luna for any of your piercing needs.

PLEASE DO NOT go to the River City Tattoo located down off the Boulevard in Richmond. They are very deceptive with their hourly rate. They quote $120 an hour. They finished up with my work in 30 minutes but charged me the full hourly rate. The tattoo was simple, merely 6 words at a size 18 font. They said they would not budge on the price. If you do go to have work done there, be sure to negotiate down your price as much as you can up front and time the artist from the beginning to end as they complete your tattoo. They have signs all over the parlor that encourages tipping. Be sure to write "tip included in price" when you sign your receipt because they drastically overcharge. There are so many other tattoo shops that do great work and have reasonable rates. Please please please shop around before you decide on going to RIVER CITY TATTOO OFF BOULEVARD

They were pretty rude on the phone when I called to ask a simple question that could have been answered with "I'm sorry but we can't give you an estimate on that" instead of "Well how much does a bag of groceries cost?" Pretty rude in my opinion. Not planning on going there because of that.

The best place to go for tattoos and piercings is River City Tattoo Co i love what they do especially there tattoos they are very colorful and bright the best place in the VA for body piercings.They are very professional at what they do.