More Info

General Info
MinuteClinic RICHMOND, located inside CVS/pharmacy #1537 at 5001 W. BROAD ST., is a walk-in medical clinic. Services include routine vaccinations, health screenings, minor wound and injury treatment, physicals and more-- with no appointment needed. Our family nurse practitioners and physician assistants provide services for both adults and children, 18 months and older. MinuteClinic accepts most insurance plans and cash, checks, and credit cards.
Payment method
amex, debit, discover, master card, visa
Location
5001 Bldg
Categories

Reviews

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richmndgrrl

04/19/2012

Overall
If I could give a lower rating...

If I could give a lower rating than one star, I would. I cam in with strep throat, which I knew was strep throat because I've had it before, and because it was going around at work. After misdiagnosing me with a cold when I had not even one cold symptom, the nurse practitioner sent me away and told me to call if my symptoms changed or worsened. The next day I was worse, with a fever and white patches on my throat and could barely swallow, so I called back, only to be told that I had to come back in and pay for another appointment before they could do anything, and that they don't prescribe antibiotics for any infections other than strep throat. I told them that was ridiculous, and she told me it's their policy and there is nothing they can do. They told me they would have a "manager's page" to contact me, and no one called me back. When I tried to call back to follow up, I was disconnected. In the end, I finally went to a REAL urgent care clinic, found out that I DID have strep throat, and got appropriate treatment. Minute Clinic is convenient, but only as long as you consider malpractice and misdiagnosis convenient.

Details

Phone: (804) 282-5421

Address: 5001 W Broad St, Richmond, VA 23230

Website: http://www.minuteclinic.com

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