Kool Smiles of Richmond

I just want to say that Dr Ahmed and her Assistant Tiffany T were the BEST! My 12 year old loves Dr A. She was very pleasant, attentive and patient with her. Anytime you have a scared child say that she LIKES the Dr that says a lot. Keep up the good work and we look forward to seeing you next week. A Holmes

We went a couple of weeks ago and we will not be returning. We were still waiting for almost two hours to be seen by the dentist. My boys had X-rays and one had their teeth cleaned but was St waiting on my other son to have his done. They need more actual dentists on a Saturday. We can't sit at the dentist office half the day especially when they have issues sitting still.

This was my son's first "dental operation" and the Dentist and Dental Assistant were AMAZING. Dr. Butler and Kiara were so relatable to both my son and I. They danced with him before the procedure to get him to relax. The doctor talked to my son and explained to him what she was doing throughout the process. And she even made it understandable for his age (5yrs old). I am coming back looking for them each time.

My daughter Naviea Vaughan just had filings done by Dr. Vjaoney was quick and painless and the best dental assistant in the place was Ms. Kiara she was very knowledgeable and let Naviea know everything step by step!!! Thank you so much

I had an amazing experience today with the help of Kim, Stephen, Hugo, and Josh!! Thank you for being so helpful and communicative!

Steven Hanson was awesome with all 3 of my kids today..he made it as fun as possible and we will be back :) he was also very professional and thourough.

My granddaughter, 6 years old, had a great experience with getting her teeth pulled. Dr. Ujaaney was excellent with her. Talked to her about a bee flying over her making sure she ok. My granddaughter did not feel a thing not even from the needle. Dr. Ujaaney talked to her and made her feel relaxed and comfortable. The next visit she did not want anyone else but Dr. Ujaaney. Sarah,her assistant, was also excellent with my granddaughter. She kept a conversation with her, was very knowledge of the x-rays, and was able to explain procedures with me including what my granddaughter need. I truly would recommend Dr. Ujaaney as an outstanding détentist. My granddaughter loves her.

I had a great experience with Steven here! He was so nice and helpful! He's definitely my favorite .

Stephen Hanson, Lakesha Felder were very pleasant and professional workers, enjoyed my visit.������������☺

Steven is the best dentist. My son absolutely loved him. We will be coming back. ��������������������������������������������������������

The front desk group was rude.... Very rude... Not compassionate...etc.

The place was crowded and dirty... First thing in the morning you would think it would be clean.

The place is crowded, and a lot of the staff is rude. There is not enough staff and NO privacy. RUDE

I had 3 tooth extraction and the procedure was a breeze!. The dentist and staff was very concerned and highly courteous I give them "Two thumbs up" thank you all fir your services.......

Stephen, Kim, Cheryl, and Sarah were amazing as always. Another routine visit with no cavities!!! Love everyone here at kool smiles

Our experience at Kool Smiles today was exceptional. Today we got to meet Steven, he s an expert at making teeth cleaning a fun experiences for kids. My daughter took to her very well which is a plus because she usually leery of strangers. Thanks Steven for making our experience one of a kind!

Wow today at our visit we learned our guy zack no longer works at our location this is just heartbreaking because hes like our family we were going to stop going to kool smiles in mechanicsville until we met Zack he was always friendly and inviting we will have to think hard about continuing to come without him working here I dnt know what happened but they need to bring zack back!!!! And save Donna

Rikki is probably one of the best assistants, the ortho team is very friendly and nice , Donna and dr Bailey are very helpful and are always nice !

Donna and Dr.Bailey it's awesome and there good helpers and I can't wait to braces the orthodontist team rocks

I love all the people here they do a lovely job and they're good with the kids and Steven is fabulous

Stephen Hanson was great!!! Very nice and educational about how to take care of your teeth . Enjoyed my visit at kool smiles.