Hair It Is, Reno

Just moved to this area and visited for the first time,friendly and professional.

like my haircut and would go back again.

My son visited this shop on 04/09/2014. He had to have his hair dyed blonde. He has short hair that is dark brown and coarse. The cost was $116 However, the hairdresser was sweet so I visited today. I came in for a cut, a color and some pink and purple streaks for the upcoming Reno Run or Dye race. I was quoted $5 per foil (streak). When I went to pay, the owner said that I owe $200. She said that each streak (foil) costs $10. That is a ripoff. I paid $100 for 10 tiny streaks. I have medium hair length. When I told her I was quoted $5 for each streak, she told me that I already got a discount because I was there for 5 hours. I have had a lot more done to my hair in less time and paid a lot less and to be honest, I was there for 5 hours but not all of that time was spent on my hair.However, the hairdresser was professional and did an excellent job. The owner was unprofessional always asking how much longer it was going to take. It was almost as if she wanted to take it out on me that she thought the hairdresser took too long. She made me feel uncomfortable for my first time here. She also would make comments to the poor hairdresser like, "What are you doing?' and even put a note on her mirror for customers to see that said, dust your station. The station was tidy. Horrible place. I was charged $80 for a basic color (no bleach), $20 for the cut and $100 for 10 little streaks at $10 each. RIPOFF!

I have very curly, hard to manage hair. I have had a lot of bad cuts and tearful moments before I found Janet Ross. Our paths should have crossed when I went to Genesis a couple of years ago, as it turns out. I found her at Ulta. When she left Ulta they would not tell me where she went. I FOUND HER at Hair It Is & More!!! I was so happy. I never have to worry about my cut, my hair is so healthy and loses it's frizz when she is done. She is truly an artist and loves her work. She makes you feel welcome, more like a friend or family when you visit her. Thanks Janet... We appreciate you!!!