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(313) 592-5437Visit WebsiteMap & Directions13440 W Outer DrRedford, MI 48239Write a Review

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Bright Horizons Family Solutions

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Parking: Lot, Free

Wheelchair Accessible: Yes

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Jennifer J.

02/20/2015

Overall
Infant Room teachers rock!!

I have no understanding of what the negative reviewer is talking about! These teachers are amazing! Both of my children started there at 9 weeks old and as hard as it was for me to leave my babies at all, I drew great comfort that they were in amazing hands! My daughter, who has been with the center since ten weeks old, will graduate from the pre-k program already reading and writing! This place is awesome and the teachers are fantastic!

EC
Ellen C.

08/31/2013

Overall

My son has been attending Detroit Diesel UAW Child Development Center for a year and it has been a great experience. The staff is fantastic, friendly, and every teacher is wonderful. I am not sure what the previous reviewer is talking about because I know the infant room teachers and they are fantastic. A co worker has had his son in the infant room since his baby was 12 weeks old and is also happy with the center. I have been to other centers in a similar price range and they did not even compare to what DD CDC has to offer. I highly recommend the center to anyone!

Overall

First and foremost im only giving this place 1 star because I HAVE to, otherwise it would be given a negative million stars. Initially going in and viewing the place I thought it was great. It was clean, the receptionist was nice, and the teachers seemed nice. I went to the facility on several different occasions before enrolling my then 6 month old son and all my encounters were pleasant. Once he was enrolled they pulled a true DR JEKYYL MR HYDE on me. My son was ONLY there for NOT EVEN a FULL WEEK. They left my son to cry all day (how do I know this?) My son had a full head of hair when i brought him there and in less than a week (three days to be exact) my son was bald on the entire left side to the middle of his head. And I mean bald to the skin!!!!!!. The attitudes of the teachers went from bad to worse in the short amount of time he was there. I tried to offer suggestions on how to soothe him and they were all shot down RUDELY. they knew nothing about breastfed babies as my son was (and still is). So when I took my son out and told them why and emailed the district head (and provided her before and after pics of my sons head) detailing my horrific experience with this center what did they do????? Begged me to place my son back in their care if they made the staff of the infant room go to infant training!!! Like seriously they havent already had that? they also let go of the teacher that was most rude (apparently they had been having problems with her) WHICH ONLY MAKES ME QUESTION WHY SHE WAS EVEN EMPLOYED THERE IN THE FIRST PLACE IF SHE WAS AS THEY PUT IT "SUCH A PROBLEM". And then to top it off they offered me free tuition "for a while". First off I am a single parent and I wouldnt dare send my child back there if they offered me free tuition for a lifetime for my son and all future children. I was devastated and hurt to say the least that I had my my child in that environment. And all I got was that they pretty much knew their staff in the infant room had no training in regards to infants, breastfed babies, and that their staff had less than sub par attitudes. PLEASE I WARN YOU DO NOT I repeat DO NOT SEND YOUR PRECIOUS BABIES TO THIS PLACE!!!!!!!!! EVER. I had to give a review because looks are deceiving when it comes to this place and I would never want anyone else's son or daughter to endure the type of treatment or lack thereof that my son recieved while at the Detroit Diesel UAW Bright Horizons location.

Details

Phone: (313) 592-5437

Address: 13440 W Outer Dr, Redford, MI 48239

Website: http://centers.brighthorizons.com/detroitdiesel

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