Sears Auto Center

I went to this place 2 times to have my tires replaced the first time I requested the road hazard and they didn't give it to me .. The second time I got the road hazard but they didn't do the alignment shocks and suspension I was charged for. Well I had to go back a third time and they still tried to deny me my warranty but I brought in my old receipt ... Then the mechanics were all just sitting on floor like school children doing nothing and expected me to believe they were doing my suspension and shocks ... I know my car is bad and they didn't do the real work they stuck an odb reader in the car and told me something I already knew that had nothing to do with why I went there in the first place