Reviews
05/30/2016
staff needs customer service training. Went to the women's room with my young daughter, opened door and found a man there, cleaning windows in time to music blaring on his iPhone. He told me he had the rest of the bathroom to finish and we could wait a few minutes. No other women's room (or "we are cleaning sign" and my little one couldn't wait so I asked If he could wait a few. He rolled his eyes But stepped out while five (waiting) girls/ladies came in to use the bathroom. After sending my kids to the waterpark with their dad, I sat in the waiting area for takeout. Same worker came Over, dragging a dry mop back and forth and told me to move my feet. I asked if he couldn't work around me or wait until my food came since It was the only Waiting area and he yelled, "I'm only trying to do my job lady!" After 20+ years in the restaurant business, I am well aware that's not how you treat customers - somethings management should address now before they lose more local customers.
Details
Phone: (605) 348-4301
Address: 1300 N Elk Vale Rd, Rapid City, SD 57703
Website: http://www.perkinsrestaurants.com
More Info
- General Info
- Since it was founded in 1958 as a single pancake house in Ohio, Perkins today has nearly 300 restaurants in 32 states and Canada, of which approximately 85 are company-owned. Committed to delivering 100% satisfaction through service excellence and positive dining experiences, the brand embraces a "Kindness Served Daily" philosophy.Since it was founded in 1958 as a single pancake house in Ohio, Perkins today has nearly 300 restaurants in 32 states and Canada, of which approximately 85 are company-owned. Committed to delivering 100% satisfaction through service excellence and positive dining experiences, the brand embraces a "Kindness Served Daily" philosophy.
- Payment method
- amex, all major credit cards, check, debit, discover, master card, visa, cash
- Price Range
- $$
- AKA
Perkins Family Restaurant
- Other Links
http://www.perkinsrestaurants.com
https://stores.perkinsrestaurants.com/us/sd/rapid-city/1300-north-elk-vale-rd.html
https://perkinsrestaurants.com/locations/us/sd/rapid-city/1300-north-elk-vale-rd
- Categories
- Other Information
Cuisine: Family Style, American
Takes Reservations: No
Bike Parking: Yes
Outdoor Seating: No
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