Planned Alert is a service of Empire Telephone. The service provides intrusion, video, fire, water and low-temperature alarm systems. It serves clients in the residential and commercial sectors. The service offers home automation systems and telephone sets. Planned Alert also provides business answering and wake-up and courtesy call solutions. The parent company manages more than five exchanges that cover an area of more than 300 square miles. It offers long distance and voicemail solutions. The parent company provides a variety of promotional packages. It offers call waiting and forwarding features. The parent company provides Internet technical support and Web hosting services.