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SW
Sam W.

10/09/2021

Overall
Atmosphere
Food
Service

Prime rib was devine, awesome baked potato the size of an NFL football, Seafood Kebobs were awesome as was the pecan pie for desert. Yes I did eat it all (large prime rib) thankfully someone else drove so I could lay in the back seat.

insulted14790
Edited: 01/12/2017
Overall
Second class citizen

Aweful. I've never been so insulted at a restraunt. There is no sign outside referring to dress code but apparently you cannot wear a hat. I wouldn't have imagined a place that is 30 different pastel colors would have a dress code stricter than any casual dining restraunt. Perhaps the tears in the seats of several of the boths just add to the charm to some, but not to me.
I was informed at the greeter's station that hats were not allowed at the tables. Upon being seated, away from the main dining area by the owner, I overheard a conversation were it was stated, "They come in a lot on Saturdays" by staff.
If I had known about the rule beforehand it would not have been a problem. I just happened to wear a baseball hat today.
In the past, I worked in a restraunt for several years. I have never made anyone feel like a second class citizen and imaging I would have been fired if I did so. As a guest of any restraunt I always tip well, I am polite, and in general dress well (aside from today's hat). I have not been to this restraunt since last year but I will say I will never be back. The food has been good in the past but nothing I would write home about. Service in the past has been on par with other restraunts as well given I was always dressed in a shirt and tie. No food is worth this insult however. I left Cuz's to the sight of a few of the staff along with the owner (suspected) standing and waiting as if they expected us to leave. This is no way to treat people and not the action of one person, but many at the same time in a coordinated effort.
I never write reviews and generally let things go. I felt like this was above and beyond however not due to the rule, but the classification and treatment by staff as being different. I thought others should know.

Details

Phone: (276) 964-9014

Address: 15746 Governor G C Peery Hwy, Pounding Mill, VA 24637

Website: http://www.cuzs.com/contact

More Info

Payment method
master card, visa, amex, discover
Categories
Other Information

Cuisines: Barbecue, Steakhouse

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