More Info
See our Website for a great special offer on a new Dell.
- General Info
- Offering computer service +acy- repair and computer tech support services. Geeks On-site Computer Repair is Washington DC metro's highest rated computer repair company. We provide same day service to Maryland, DC, and Virginia. We have thousands of happy customers, we have been in business more than 5 years, and we would love to help you solve your computer problems. Please give us a call and we can try to get your computer up and running today.
- Services/Products
- Offer comprehensive residential and commercial computer solutions. Troubleshooting Setup & Transfer Individual Training Repairs, Upgrades Wireless Networks Speed Up Computer Virus/Spyware Removal Configure Internet Data Backup/Recovery Networking & Security Software & Hardware Install/Reinstall Windows
- Payment method
- amex, check, discover, master card, visa
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- Categories
Reviews
08/19/2011
Very Fast Service! I got my Dell Computer back in ONE day. Its working great
Tech: Ankur
08/19/2011
Solved security issued and off to a new computer. I will have a BRAND NEW computer within 72 hours with full data transfer with monitor.
Thanks!
Tech: Ankur
08/18/2011
Tech was very helpful and nice. Solved my mouse and printer problem
Tech: Ankur
07/19/2011
The MO of this place is to try to sell you a new system in lieu of making requested repairs. However, rather than pitch this to you over the phone, they send out a tech to make that pitch. Thus, I got to pay $125 for the privilege of them coming out to try to sell me a new machine, and they could even transfer the data from old one onto the new one for me.
They also did not tell me that I would have to pay for the full first hour of their time, regardless of how little actual time the tech spent working on my machine.
I felt totally ripped off. Be careful you don't get ripped off, too.
It is NEVER our policy to avoid repairs and recommend a new computer. BUT in some cases it does make sense to actually replace a computer instead of repairing it based on the cost of repair, the age of the old computer, and the cost of a similar replacement. We are always willing to repair, it just may be more expensive than a new computer, given the parts that may be necessary. I am sorry if there was some confusion on our minimum charge. We charge $25 for the appointment, and $99 for up to one hour of on-site service, with a one hour MINIMUM, so $124. That includes up to one hour of repair on-site, or a credit towards other recommended services. We field 30-75 calls a day and make a practive to indicate $99 for up to one hour, and that it is required. I will remind the office staff of this, but I am sure it was mentioned. There is no way we could be in business if we only billed $25 to send skilled trained technicians to your home or business. That all being said, I wouldn't mind looking into this issue for you and see if a repair is cost effictive or something you want to explore. We would like all customers to get as MUCH value as possible from our services. We look forward to you contacting us, at 240-426-6691, please ask for GP.
07/17/2011
Tech: Ankur seemed honest and told me it would be cheaper to bring it in than have him rebuild the operating system. He's a nice kid, but Geeks on-site seems a bit expensive.
07/16/2011
Very dependable and reliable. Came out when they said they would be here, completed the job to my satisfaction to get my business back up and running. Would recommend to anyone again.
Tech: Ankur
07/15/2011
Had a great experience so far with these guys. They've come to my house to pick up my damaged hardware and the prices seem great to fix it. Life savers!
the tech guys have all been very nice about explaining things to me and answering my questions,
Tech: Ankur
07/15/2011
Well worth it to get your system fix. Price was good and time was good. Will use in the future.
Tech: Ankur
07/15/2011
tech:Ankur was very knowledgable about the computer's problem and helped us out greatly!
06/16/2011
Ankur was on time, professional, and knowledgeable. He really was responsive to my needs and knew how to solve them. He worked the computer with great expertise and was a pleasure to have in my home. He solved many problems that I was unable to solve and he is REALLY GOOD!
Thank you for all your help
06/15/2011
He was knowledgeable, friendly and efficient. I would use this service again.
Tech:Ankur
06/14/2011
Ankur was professional and he was able to repair my computer immediately. His advice on programs, hardware and service has been comprehensive and I could understand what he meant (not easy for me when it comes to technology). His courtesy and demeanor were very excellent and I would recommend him to anyone who needs computer help and advice.
Tech:Ankur
06/02/2011
The technician (Ankur) who visited our site was very knowledgeable and courteous; he quickly diagnosed the problem and gave excellent suggestions as to resolving the problem. I would definitely make use of this service in the future.
06/01/2011
Use it!!
Data Transfer and new computer set up.
Tech: Ankur
05/31/2011
The tech knew a lot about a computer. The tech (Ankur) was able to tell me that my hard drive was NOT damaged and saved me a lot of time and money.
Will recommend
05/31/2011
Ankur was great he knew everything to know about my machine and helped me to use this new computer the right way. I will tell all my friends to call ankur for any help they will need in the future. thanks for being so nice fred radin
06/30/2010
Repair work was professionally done, Ivan was helpful with useful tips, he was on time, patient with his question, and seemed definitely what needed to be done, I will Highly recommend him, Thank You
Annan Amegbe PH. D (Econ)
06/11/2010
Ivan Has been courteous, competent, and useful. Thoroughly professional job, very happy client! Thanks
06/08/2010
The job was done in a timely manner and was done very well. I will use your services again if the need arises
Details
Phone: (240) 426-6691
Address: 10908 Barn Wood Ln, Potomac, MD 20854
Website: Website