Cottage Inn Pizza

I am a weekly customer , I order online every time , when the delivery time says 40 -60 minutes that is what I expect. With that being said , when my order is already 20 minutes late and I call and am told uhm uhm we are running later and the online ordering is not updating our delivery times , I think a phone call to update me -the customer - would be a good idea -great food , not great customer service . And when I call and say my first name and i get the repeated uhm uhm , some kind of compensation should be readily offered , I am a repeat and loyal customer . Should have ordered chinese .

Usually good pizza, but when they ruin your pizza, don't expect a refund. Bad customer service run by poor management. Avoid this location.