Advanced Eye Care Center

I am writing to provide feedback regarding my recent appointment at Dr. Olivo's clinic, the Advance Eye Care Center situated on Port St. Lucie Boulevard. While Dr. Olivo's medical expertise remains commendable, I feel compelled to address a concerning experience encountered with a member of the front desk staff, particularly within the glasses department.



During my visit, while seeking guidance on eyewear selections and discussing contact lenses, I encountered a staff member who exhibited impatience and displayed discourteous behavior. Her demeanor, characterized by dismissive body language, conveyed a lack of willingness to assist.



My intent was simply to gain clarity on the payment process, a matter of importance considering my collaborative approach to financial decisions with my spouse. Despite my appreciation for Dr. Olivo's professionalism, I am hopeful that the clinic management will take appropriate measures to address and rectify the conduct of the staff member in question.



As a result of this experience, regrettably, my family and I have decided not to return to this clinic. It is my sincere belief that fostering a welcoming and respectful environment for all patients is paramount to the success and reputation of any medical establishment.

Well i had a very good experience at Advance eye care. I guess they just moved to this new location and its a very nice place! Everyone from the receptionist to Dr Gordon were fantastic! Exam went smoothly and no pressure to buy glasses etc...Very friendly atmosphere!
I would recommend this place for sure!
Steve Nickless

They charge you when you don't make the ride for that day and you don't even have a number to talk to somenody