Saved to Favorites

(909) 622-3213CallVisit WebsiteVisit WebsiteMap & DirectionsDirections1074 N Garey AvePomona, CA 91767Write a ReviewWrite Review

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
LC
Linda C.

01/15/2015

Overall
Food is VERY good.....but thei...

Food is VERY good.....but their customer service is HORRIBLE. The staff, which probably are the owners are EXTREMELY rude and non approachable. If customer service is not your main thing you look for in an establishment, then this is the place to eat.

Overall
MOST DISGUSTING PLACE! VERY DIRTY!!

I was recommended to eat at this place by some co-workers, they brought me the chicken strips and they were good. Well I decided to drive out there and i ordered their fried chicken, i took a bite and it tasted like it was soaked in old oil, then i look and I see a dog hair on the chicken. Well I drive back to the place and show them, thinking without any problem they would just redo my food. Well they looked it over for a few min and they told me that the box it was put it sheds and it was cardboard. I couldnt believe they would argue with me about this and not replace my food immediatley!! What happened to good customer service?? After me telling them this was not a cardboard hair and to just make me new food they finally did. Well one of the ladies was pretty adamant about putting this piece of tape on my box, well as i get in the car and on the freeway my friend notices that same piece of hair placed on the piece of tape and on my box of food!!!! WHAT FOOD ESTABLISHMENT DOES SOMETHING LIKE THAT!!! I would NEVER EVER recommend this place with such horrible customer service. I should report them I have never been so disgusted with a place in my life!

Details

Phone: (909) 622-3213

Address: 1074 N Garey Ave, Pomona, CA 91767

Website: http://donahooschicken.com

More Info

General Info
We are fried chicken specialty store and has been doing business at the same location since 1950's. We are also one of the ten best fried chicken stores in Los Angeles by L.A. Weekly. Our best seller is the chicken strips, which is made with chicken tenderloin and battered in the time proving recipe. Besides chicken strips we also serve regular chicken, chicken liver, chicken gizzard along with some home made sides and dinner rolls.We are fried chicken specialty store and has been doing business at the same location since 1950's. We are also one of the ten best fried chicken stores in Los Angeles by L.A. Weekly. Our best seller is the chicken strips, which is made with chicken tenderloin and battered in the time proving recipe. Besides chicken strips we also serve regular chicken, chicken liver, chicken gizzard along with some home made sides and dinner rolls.
Payment method
cash only
Price Range
$
Neighborhood
Pomona
Categories
Other Information

Parking: On Site

Wi-Fi: No

Bike Parking: Yes

Attire: Casual

Drive Through: No

Wheelchair Accessible: Yes

Cuisines: Caterers, Chicken, American, Take Out, Fast Food

Alcohol: No

Takes Reservations: No

Outdoor Seating: No

Price Range : Below Average

People Also Viewed