Advanced Veterinary Care of Plano

DON'T ALLOW DR JOHN FULLER AT ADVANCED VETERINARY CARE OF PLANO TO TOUCH YOUR PETS!!!

I only used him because the rescue group that I adopted my puppies from used him. The adoption fees covered shots and spaying for the puppies.

The few appointments that they went there for I was not impressed with the empty waiting room and lack of ringing phones. Nor, did I care for the poor interaction he had with the puppies.

He SUPPOSEDLY spayed my pit mix! Due to his lack of professionalism and lack of caring, he never made an effort to explain the surgery or recovery process. The only thing I know is there was an incision and she had been sedated. At her first appointment with my personal vet there was a bulge in her incision site that corrected itself.

Recently, her teats and vulva became enlarged, which shouldn't happen on a spayed dog. My vet examined her and he feels that her ovaries were not removed and that is why she is showing signs of going in to heat. Since I took her in to be spayed and there was an incision we are hoping that the uterus was removed. I am on a wait and see if there is bleeding to determine if there is a uterus. If there is bleeding then I will have to have her spayed again and possibly exploratory surgery.

Due to the concerns of her treatment I have now had both puppies vaccinated by my vet to insure they are protected. For all I know he injected them with saline instead of the vaccines. I do at least know they received the heart worm prevention each month since I was getting that from my vet.

He might as well be an animal abuser!

I've been coming here for several years, but I'll never come here again. My last visit was because my dog was irritated by her ears - kept shaking her head and rubbing her ears on the floor. The doctor said she had ear infections in both ears and prescribed Otomax. Next thing I know, my dog is deaf! I looked up Otomax side effects online, and deafness in geriatric dogs is a known side effect. This vet knows my dog is old! He never told me about this side effect nor warned me to look out for signs of hearing loss. I am so furious! Either he is incompetent and doesn't know about the side effects of the drugs he is prescribing, or he just doesn't feel like notifying the customers. I had to take my dog to a different vet, who used a machine to rinse my dog's ears. Now I am just crossing my fingers her hearing comes back.

When I called to cancel my follow up appointment and tried to explain to the receptionist why I was cancelling, she acted like she couldn't care less. She didn't apologize, didn't ask for the doctor to call back. Just said, trying to get me off the phone, "Well, your appointment is cancelled." And that was that. For your pets' sake, don't bring them here.