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More Info

Services/Products
Orthodontics
Brands
invisalign
Categories
Other Information

Insurance: Delta Dental PPO, Delta Dental Premier

Services: Orthodontics

Reviews

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Matthew R.

04/16/2018

Overall
Expertise
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Dr. Chapman is great and we couldn’t be happier with our daughters smile. She had TERRIBLE teeth. We had consultations with other orthodontists of whom said she needed oral surgery as part of her treatment. We told Dr. Chapman we just wanted to straighten a few teeth so she had a better smile. He said for that she didn’t need surgery and he came through. And he did more than just straighten a few teeth , he gave her a beautiful smile. He and his staff are fabulous when it comes to customer service. Our son also sees Dr. Chapman, Dr. Chapman has seen our son on his day off , when he had a broken bracket. Talk about A+ customer service.

nikkiwk

06/12/2013

Overall

SCAM... BE AWARE!!!!



I went in to get my 16 year old permanent retainer re-bonded. Never been to this dentist before, and was told it would be a $95 office fee. I was also told it would be more money if they needed to take photos. I informed the lady on the phone there was no reason for photos. The total office visit was around 25 minutes, as I was waiting in line to check out the dental assistant that bonded my retainer said lets take some photos. I said I don't want to pay for x-rays since I just had them taken, she told me they were not x-rays. She snapped about 8 photos with a digital camera of me and my teeth. The whole time I was wondering why since they didn't do the initial work, but went with it. When I went to pay they told me the total was $135 for the visit and photos!!!!! $40 for digital photos I could have taken on my cell phone?? STAY CLEAR!!! They take advantage of first time patients!!!! NEVER EVER AGAIN!!!

claimed iconBusiness Response07/14/2015

We have reviewed your records and noted that the photos were done at no charge, we needed them for our records and we did not charge you for them and you only paid for the office visit fee of $95. The reason we need photos taken, especially for patients that we don't treat, is for documentation of the patient status. This is actually something that most orthodontists do, and if they do not, they should be doing for their own records. We apologize for any confusion.

This listing has been claimed by a business representative.

Details

Phone: (317) 839-6533

Address: 159 N Dan Jones Rd, Plainfield, IN 46168

Website: http://www.chapmanorthodonticsonline.com

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