Alvern Gardens

Small problems get fixed, while severe problems will be acknowledged but not addressed properly. There have been issues with our roof for about 3 years. The apartment across the hall had the ceiling in the bedroom collapse and leaked into the tenants apartment below. The apartment sat vacant for 2 years until a gentlemen moved in. He ended up getting out of his lease within a few month because of the same occurrence. Now the roof issue has progressed to my side of the building. About 2 months ago, we had a severe storm and I came home to every room in my apartment leaking as well as in the common hall area. There was a downpour of water out of both light fixtures and smoke detector. Even though the carpeting was quickly cleaned there still a distinct smell and mildew growth on the carpet. The light fixtures are still to be fixed. I work late hours, so there's times I'm walking into complete darkness. They are aware of the problem, yet there is no hurry to fix it unless I call down and make a ruckus. It took about two weeks for my ceiling to dry with probably 15 buckets scattered around my apartment. Which by the way, my kitten kept knocking over so I was left with gross, dirty water soaking into my carpet. I kept getting the run around about how the main issue, the roof, was going to be resolved. I emailed the downtown office of my concerns and received a reply that my email would be "put in my file." Nothing else. I came home a few nights later and there was another puddle in my living room. I decided to make a call to the borough building inspector, in the next few days there were workers on my roof and I thought the issue was resolved. I was also given $100 off my rent. Unfortunately, it rained last night (7/26/14) and now my ceiling is leaking, not only in the same spots but also in new areas. There is now another severe storm approaching and I don't want to leave my apartment because I know the worst is yet to come. There are so many issues I can complain about but I understand apartment living and am writing this review in hopes that my problem will finally be resolved. I'm sure I can get out of my lease but moving in not an option for me a this time. I wish the company, Prudential Realty, cared about their tenants and would reinvest into their property. How do you expect tenants to stay if the living conditions are unsafe?