Security Public Storage- Pinole

Great customer service!!!!! The facility is always clean and I feel like my stuff is stored in a safe location. The Manager lives on site so that is a plus!!!!! I will recommend to anybody that I know if they ever need storage

Great customer service, would recommend this facility!

Great service, friendly staff. Neat and clean facilities. Great hours and a perfect location. 5 Stars

The staff is always helpful and polite. Very pleased with this storage facility. I give this facility a 5 star rating!

Always helpful, courteous and professional. Have had aunit for many years and never had any problems. Thanks Security Public Storage.

If you don't care about your SPI (Sensitive Personal Information) and whether you're risking identity theft, then this place is fine. However, for people who are aware of risks of giving this kind of information to people and organizations who are not in the business of protecting it (e.g., financial institutions, employers, etc.), you should know that they require you to let them keep your Drivers License information and your Social Security Number on file. I've used this place on 2 occasions over the past 10 years -- there is a constant turnover in staff, so you won't know how many people, or who, will have access to your SPI. To add insult to injury, they claim their weird policy is for *your* protection. Obviously, it's for *their* protection--in case someone writes a bad check or skips out without paying; they want to be able to track them down. There's no way Drivers License info and SS# are going to protect me as a customer: the gate requires a unique code (that you choose) to get into the site, and you have your own lock on your unit. That's the physical security. If they wanted to protect my account information for *my* benefit, then they would ask me to make up a unique password, with 3 challenge questions, and use that for confirming ID.



Bad policies, plus deception about the reasons for the bad policies = 2 strikes. Take your business elsewhere. I'm checking out Budget Storage on Collins Ave in Richmond (San Pablo?). Talked to a guy on the phone there and, provided you're assessed as a good credit risk, they won't ask for our DL# (although they will want to your photo + address portion of the DL). On a case-by-case basis, they may ask for the last 4 numbers of the SS#. Hope that's true.

This is one of the best place to store all your belongings. I have used Security Public Storage for a while now & I have no complaints! Its always clean & the staff is always helpful with anything I need.

just moved in about a month ago and had a very pleasant experience, the managers are very professional and helpful. I would recommend them to my friends and family

I'm very pleased with the service of this facility. It's very well maintained and the staff are very friendly.

Great facility. Friendly, helpful staff. Hours are perfect, and the location is excellent.

Great service, efficient, clean, safe! Staff always friendly and available. Reasonable rates.

I've stored my "treasures" here for more than 5 years, and because of the friendly service, and professionalism of the staff/owners, I'll continue to do business at this location.



Besides the great service, the owners continue to offer discounts, which is great for my family budget.



Thank you Security Public Storage in Pinole@



n.j.c.

I must say this business has awesome customer service. They are very friendly and accommodating to my needs. They provide very accurate and detailed information during the business transaction and most off all, they do not get distracted during MY time. The facility has always been clean and well maintained every time I have been there. I can say that I've been a proud customer for 5 months now and counting.



Thank you Security Public Storage for making my move a whole lot easier!

My husband and I have been storing our junk at Security Public storage for a few years now and we are 100% satisfied. They have excellent customer service, the facility is in great condition, they have a wide variety of storage space available, easy to get in and out, and Affordable prices.

The Security Public Storage in Pinole is a great place for your storage needs. The rooms are clean and easy to get. The staff is courteous and professional in helping you find the right size and space needed. They also have really great deals on short term as well as long term storage. I appreciate their willingness to work with you and would recommend them to anybody. Thank you Team Pinole for making my storage needs easy and not a nuisance.

I have been at Security Public Storage for a number of years..It is professionally run, clean and the manager works with you regardless of the situation. I will continue to do business here.

security public storage is located very close to my house and everytime i go there the people are so nice and polite and very helpful with all the questions that i may have.

I just wanted to say thanks for being so polite and professional



mona

This site looks really nice the people are very helpfull and friendly.

I've stored my "treasures" at this site for several years. The customer service is excellent. The staff is always friendly and helpful. The storage units are available in several sizes and the owners & other office staff always take the time to answer questions & offer expertise.

If you are looking for a storage place, this is the place for you.

The place is so clean and well maintained. The Manager is very friendly and very professional.

The moment I made my first call to the business, I knew that this was the place for me.