Smitty's Auto Repair

It appears that Smitty's is closed. I have not seen any employees or Dave Smith in over 3 weeks.

Dear Smitty,

Thanks for taking my daughters summer camp money. Prior to our last repair, I would have recommended your services to anyone in town. Unfortunately on our last visit you not only decided I was unimportant to you as a customer but neither was my families safety. We agreed you would replace the timing belt and associated parts along with valve gasket covers for $900. After 2 weeks you called to tell us our car was ready. Shortly after driving away it became immediately clear there was a problem as the check engine light came on, and the car was smoking from under the hood. We promptly returned the car and you promised you were on it and we’d have our car back right away. Then you stopped taking or returning calls, we had to stop by to catch you. Tomorrow turned into next week. Next week turned into next month. A day shy of 7 weeks, I came in with a container to collect car parts and called a roll back to come get our car. I suppose you didn't care since we hadn't seen you at work in over a week and you stopped returning calls weeks before. To get the car put back together cost roughly an additional $700. That number includes labor, parts we had to replace because you installed them incorrectly, and parts you charged for but didn't replace. I really would like some of my money back, but just like the repair your promise to refund some of it today turned into tomorrow, turned into next week, etc. I hope you can sleep with yourself at night.