Penn Psychiatric Center

RUN!!!! This place has no clue what they are doing. It's been a week and more than a dozen messages to 3 different mailboxes and still no one has called me back to answer a simple question. I finally had to go there, and I'm glad I did. The place is a dump. Dirty and antiquated. The receptionist has no clue what she's doing. Every question I asked her she couldn't answer and kept looking around the office for others to help her. She didn't even know if they took my insurance...which is Medicaid! How much easier does it get?? Also, the parking is atrocious. There are like 6 spots available in the back of the building, which are used by staff. the rest of the parking is on ONE street and you have to search for a spot because most of them are taken up by the other employees in this building (there are 4 or 5 offices in this one building), or the residents that live on that street. And if you are wheelchair handicapped or need van accessibility you are out of luck. there is no parking for this at all. And there is one cut out on the sidewalk for a wheelchair to get up onto and if someone parks there....well the cut out is blocked. I didn't even get to talk to a doctor or therapist and I'm having all these problems already. Unacceptable!!!! Reporting them to the state.