Preferred Homecare

They will not help you if you are low income. They are money hungry.







UPDATE from 2015: It took several months but they did come through and cut our monthly charge by 75% Thank you.

Never answers the phone, no answering service. Never answers the phone, no answering service. Never answers the phone, no answering service.

I wish there were an option to give them zero stars. My mom had knee surgery and needed a simple walker to get around the house. Her doctor placed the order with these people. I called them on day one and kindly requested that they please expedite processing the order. Five days later, we have no walker. Everytime we call, they give us a later delivery date. First it’s Wednesday. Then it’s Friday. Then it’s Monday. They claim that they deliver, except every time we call, they say "we haven't verified it with your insurance but you can come and pick it up." Umm excuse me? You were too lazy to call the insurance, so you want people to just come in and pay full price while excusing you from having to deliver? And what about all the patrons that live alone and have no family? Can they just go and pick up the equipment?! It took us two minutes to call our insurance and verify that it is indeed covered, and the insurance also verified that NO ONE had called from the home care to inquire about coverage. These people are lazy and they lie on top of that. They don’t deserve to get my business ever again.

The worst service known to man