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Business LocationPflugerville, TX 78660
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JD
Jessica D.

09/12/2016

Overall
Expertise
Professionalism

I have had the pleasure of working with Monica at the Felix Chavez Agency. She is such a pleasure to work with and she was able to assist me with all my questions and concerns. Please don't hesitate to give her a call. She is always very responsive to my emails.

JM
J M.

06/10/2016

Overall
Expertise
Professionalism

Another great experience adding a 3rd vehicle to my policy. The most recent agent I've been working with, Mr. Bryan Raesz, has excellent customer service skills and is very personable. Exceptional knowledge of how to get me the best rate while maintaining the coverage I need and want. Happy customer 5+ years!

AL
Adriana L.

05/26/2016

Overall
Expertise
Professionalism

I have been with The Felix Chavez Agency for a very long time and I mainly deal with Monica. Anytime I need assistance with a new policy or making changes to any of my policies she is the person I always call. She is always on top of everything!!

TD
Tara-nathan D.

05/24/2016

Overall
Expertise
Professionalism

Monica is the agent who has been helping us while we prepare to move to Austin. She has went above and beyond to help us with everything we have needed, including some last minute changes. Her professionalism, courtesy, and compassion regarding our situation has been amazing. I have never dealt with a local agent or agency before and am so very impressed. I highly recommend Monica and the Felix Chavez Jr Insurance Agency.

AD
Alicia D.

05/23/2016

Overall
Expertise
Professionalism

Monica was very helpful in helping find a new covarge for my new vehicle I have just purchased. She answered all my questions I had, I felt like I was talking to the right people and not to mention the great prices they offer! Thank you so much Monica for your help. It's true! Nationwide is on your side! :)

EV
Elva V.

04/24/2016

Overall
Expertise
Professionalism

I worked with Monica Zavala and she helped me get a great deal on both car and rental insurance. She was extremely professional, attentive, and she had me in and out within 30 minutes. I am very happy with my insurance and I recommend that you call Monica for any of your insurance needs!

BC
Brandy C.

04/24/2016

Overall
Expertise
Professionalism

When shopping around for insurance, give Monica a call! She'll do her very best to help you find a good rate. She's knowledgeable of all the options available to you and is very friendly!

MR
Maggie R.

04/24/2016

Overall
Expertise
Professionalism

I haven't been with The Felix chavez Agency very long, however I'm pleased with the quality of customer service I have received thus far. I have only dealt with Monica in the office and she is always very sweet and helpful.

CZ
Christina Z.

04/24/2016

Overall
Expertise
Professionalism

I had the pleasure of working with Monica to get a quote for my home insurance. She made the whole process quick and easy. She was very informative and knowlegable. Please be sure to give her a call.

TH
Terese H.

04/14/2016

Overall

I've been with Bryan Raesz for 8+ years and am beyond satisfied. He ALways goes above and beyond in explaining features, highlighting changes and tailoring my policies to fit MY needs. Bryan has been consistently proactive and calls me before renewal time to go over any necessary changes/issues. I was recently rear ended and called Bryan to advise me in dealing with the other driver's insurance. He walked me through the process and even called to find out how I made out with the MD! It is not possible to recommend him highly enough! I share his name and contact info with all social media I use and advise friends to call to have him review their current policies to see if he can do better. The Felix Chavez agency ROCKS and Bryan Raesz is the main reason for my saying so!

JM
John M.

04/12/2016

Overall
Expertise
Professionalism

Brian is very knowledgeable and always helpful thank you Brian for all your help will stay with nationwide

BE
Brittany E.

03/13/2016

Overall

Please give a call to Monica Zavala! She is smart, knowledgeable, and try to find u the best rate possible!!

DD
Daniel D.

03/10/2016

Overall

Monica is the most attentive and caring person I've had the pleasure of working with. She is extremely knowledgeable and is always willing to go the extra mile to assist me with all of my insurance needs. Please give her a call!!

ED
Estefania D.

02/25/2016

Overall

Bryan is the best! He will make sure you're covered and save you the most money! He's super fast and knowledgable too!

MC
Mark C.

02/14/2016

Overall

Let's start off by saying that Monica Z is by far one of the most cheerful, understanding, patient and helpful agent I've spoken to. She had the knowledge like she's been working there for a long period of time. She was able to answer my every question and get me the lowest quote for motorcycle and auto insurance. The world should have more agents like her, she deserves an award! Thanks Monica Z!

AC
Audra C.

02/14/2016

Overall

My current insurance policy is almost up so I made multiple calls to multiple agencies for quotes and when I came across nationwide I spoke to a woman named Monica. She was so knowledgeable and sweet. Monica answered all of my questions without ever being pushy. Her wonderful customer service was what made me decide to go to nationwide.

PV
Pegi V.

02/05/2016

Overall

Brian is definitely on my side. He is extremely knowledgeable and responsive to all my concerns. He takes it upon himself to check what's going on with my policy to make sure all is well.

SS
S S.

02/05/2016

Overall

Hands down the best service of any insurance company I've dealt with. Agents are friendly, know what they're doing, and make sure you get what you need when you need it. Bryan Raesz has been extremely helpful getting all of my insurance needs taken care of over the years. I highly recommend this agent and agency to anyone.

JJ
James J.

02/01/2016

Overall

Monica is awesome! After years with another company and crappy service, it is so nice to have someone who friendly, and quick to respond. Gonna give Monica all my insurance business

RS
Richard S.

11/07/2015

Overall

A special thanks to Bryan Raesz in the Pflugerville office for all his hard work! Not only does he make sure I have the best rate possible, but is also around anytime I have a crazy question.

Details

Phone: (512) 479-6122

Address: Pflugerville, TX 78660

Website: http://agency.nationwide.com/agent/cory-brown-420037733-42003773300000

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